Contact VidAngel Support
Published by VidAngel on 2024-01-04 About: Protect your home and family from offensive content in movies and shows.
VidAngel lets you filter profanity, nudity, violence, and more.
How to Contact VidAngel Customer Service/Support
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Developer: VidAngel Entertainment
E-Mail: [email protected]
Website: Visit VidAngel Website
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Reported Issues: 4 Comments
By Brenda Kimbrough
1 year agoWhen I choose something to watch, the verification happens. I try to play, but the circle kind of thing just keeps circling. The movie won’t play.
By beekervacc
GREAT SERVICE. Crappy app.
What this company allows me to do is why I give it even one star. It’s an entertainment night saver. I have a massive library to watch now. I love that. HOWEVER I’m reviewing the app here. Not the amazing service. It needs work. First, WHAT IN THE WORLD happened to the watchlist?!? It takes forever to find something now because I can only see a few titles at a time. I want to see more like before so I can find what I want to watch easier. Second, WE NEED TO BE ABLE TO FAST FORWARD. without doing so in 10 second increments when streamed to a tv. It takes forever to get to a further point in a movie if I have to resume another day. Third, if I open click a video in my watch list and then go back, it shouldn’t bring me all the way back to the top of the watchlist. Fix these things and you get 5 stars 🙂🤩 thanks for the amazing service though. I love it. Just hate using the app.
By gwrkghskbtjdosjwb
Going downhill
I’ve been using this service for about 2 years now and I don’t remember it being as difficult as it is to use now. I am constantly being logged out and having to reload, occasionally even having to change my Netflix password just to log back in. About 4 out of five times you will be able to stream fine. However. Oftentimes the app will glitch and buffer indefinitely. I have experimented with this by trying to stream on Netflix while vidangel loads and Netflix will always stream immediately with no buffering. vidangel will buffer almost every time you try to stream but it’s not unbearable. I think the app could be worth it if it is improved but it needs a lot of work.
By JarvisUser90
Extremely Buggy!
I love the concept of the VidAngel’s service. However, their programming team has done a poor job implementing their iOS app. I just paid for a subscription but can’t even use it since their app doesn’t recognize my purchase even though it shows up under my Apple subscriptions as active. Everything from navigation the app, managing your watchlist, or even just hitting the back button are all super buggy. As a software engineer, I simply can not understand how this app is being released with such obvious bugs! I’ve used alpha/beta apps that are far more stable than this. I’m going to ask Apple for a refund.
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