Contact Word Trek Support
Company Name: PlaySimple Games Pte Ltd
About: ** Top Word Game of 2016. Super addictive - played by millions worldwide
**
Word Trek - Brain game & Word puzzles is an addictive word game that can
keep your mind engaged for hours.
Word Trek Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of PlaySimple Games Pte Ltd
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Wood Block Puzzle Website
Privacy Policy: http://fastfunstudio.com/privacy.html
Developer: Block Puzzle - Puzzle Games
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3 Most reported problems 😔💔
Word fail!
by Celli69
I love a good, challenging word game! It took the first few puzzles to realize that this game had potential to remain on my device. I liked the challenge of figuring out the mystery words based on nothing. It didn't bother me a whole lot that the 3 answers needed to solve the puzzles usually had nothing in common, so I kept playing, wholeheartedly, to where I remain now...GOAT level number 1. I've been stuck at this level for weeks now, with no response from the game help desk, as to how to bypass this level. The FAQ's section claims that ALL of the puzzles are solvable. I appreciate that they think that and aspire tobhave that be true, but someone dropped the ball on this puzzle check.
Goat level 1 IS in fact unsolvable!!!!. I have all three word answers and in no order of entry is the puzzle SOLVABLE!!!
I probably would have rated the app higher had the customer support team responded to my call for help. Now I just grow more annoyed with the creators and the game everyday that passes without help. I'll probably just delete the app soon if it doesn't get fixed:-/.
Ads that don't mute, show spiders and violence against women
by EllipsoidalDreams
I like the game but it started showing ads for other games. Most ads are automatically muted but these ads don't have a mute button at all so I have to turn the phone sound down and then remember to turn it up. I hate that!
Most other ads let you say the ad bothers you so you can skip it. I can't do it with these ads and the games its showing in the ads are awful! One has a spider and I am arachnophobic. One shows a fish getting burned in lava. The worst is a woman who gets attacked by a burglar if you mess up the controls. Just awful. If this complaint gets through to then I'll keep the game and change my review otherwise I'll just uninstall. Too disturbing!
Not Compatible
by Bekah's
I’ve played this game for years but haven’t been able to play for months because whenever I open the app, it just goes to a black screen. I’ve been trying not to delete it because I enjoy it but it never wants to work. I’m currently using an iPhone 12 Pro Max and have the most recent iOS update. Please fix the app so I can start playing again!
Update: still can’t play this game. So disappointing. Wish the developers would fix it.
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