Contact Wonster Words Learning Games Support

Ok so I understand you’ve decided to move to a subscription based model. But forcing users to sign up for the free trial subscription before they can use the app is a very dirty tactic. Essentially you’re banking on the fact that many users will forget to cancel their subscriptions. Or you are hoping that kids will get hooked on the whole app and then get disappointed when the free trial is over begging their parents to pay up to feed their addictions. This is very low. You can argue that you need subscribers to pay for your continued development of the app. But there is no excuse for forcing users into a free trial subscription other than counting on their forgetfulness or succumbing to their child’s wants. Don’t bother feeding me the line of crap about it being very clear in the description. Just because you say you are screwing the users in the description doesn’t make it right.

I had this app for a long time (6+ years) now all of a sudden it doesn’t have a free version and the one time payment we made for the full version also went away and I don’t see any way to restore the full version we purchased. We loved this app it helped my son with Autism learn his letter sounds that’s why we purchased the full version and recommended it to literally everyone in my special needs Facebook groups and to his therapist and teachers but i will not be doing that anymore because 7.99 is a little steep for a special needs parent to play when the already have so many other overwhelming expenses!!

You can’t try out the app unless you give them payment information and agree to subscribe at the end of the 7-day trial. You can cancel at any time, but I’m guessing they plan on people forgetting and subscribe at the end of the week. Strike one. The little games and whatnot are pretty simple and quick. I just don’t think there’s enough material to justify $8 per month. Strike two. Within a day or two of the trial, we began getting sexts from people inviting my 5-year-old to have sex. There was nothing that could induce me to keep the app after that. Strike three, you’re out.