SmartHQ app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Connection
32.6%

Not working
22.5%

Crashes
16.9%

Login
15.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of SmartHQ Problems 😠👌🔥

1. No self-dispensing detergent feature

2. iOS update caused app to not function properly

3. Cannot log back in after deleting and reinstalling the app

  38 Reported Issues: 😵🆘🛟🚨📢

Will Thomas
2022-05-31

App crashes and closes when I try to adjust window air conditioner settings

Mark A. Reitan
2022-05-25

This app does not allow me to set up my one year old GE window air conditioner to my wireless network using my new iPhone 12 mini..... I have repeatedly tried several alternatives. It is not my Wifi network... it is the connection between the app and my iPhone..

Joseph Pizzoferrato
2022-05-24

Having the same issue I as others. The app keeps saying it has an update and if I want to apply or do later, but that screen last for like 1/2 second and just starts trying g to do it and sits on ‘loading’ forever. There is no app update in the App Store, so this is getting super annoying.

Susan
2022-05-09

app does not work with new iphone 13. I get notifications, but when trying to open app, it has the message "Loading" and never loads.

Jen
2022-04-16

App is not loading. It has just started doing this the last few days (today 4/14/2022). Have un-installed and re-installed the app three times, which did not help.

Cassie Schoenknecht
2022-04-10

When I try to set my brew, app crashes

Melissa Frohlich
2022-04-03

The app keeps saying it has an update and if I want to apply or do later, but that screen last for like 1/2 second and just starts trying g to do it and sits on ‘loading’ forever. There is no app update in the App Store, so this is getting super annoying.

Miguel Gomez
2022-03-13

Does not connect to my phone Through Wi-Fi

Showing 31-38 of 38

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Common SmartHQ Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HAIER US APPLIANCE SOLUTIONS, INC, developers of SmartHQ.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit SmartHQ Website

Privacy Policy: https://static.brillion.geappliances.com/policies/privacy_policy.html

Developer: GE Appliances


54.55% Contact Match

Developer: Samsung Electronics Co., Ltd.

E-Mail: [email protected]

Website: 🌍 Visit SmartThings Website



About this app

Requires a compatible this app enabled Refrigerator, Dishwasher, Wall Oven/Range, Washer, Dryer, Window Air Conditioner, Portable Air Conditioners, Duct-free System, Whole Home Water Filter System, Water Softener, and Water Heater, or with a U+ Connect module.  Replaces Café Appliances app, Monogram app, GE Laundry app, and GE Comfort app.. • VOICE INTEGRATION – Select this app enabled Appliances work with both Amazon Alexa and Google Assistant -- now you can multi-task with ease!  this app lets you manage and control a variety of smart Appliances from GE Appliances, GE Profile, Café, Monogram, Fisher & Paykel, and Haier to give you total control of your headquarters, your home.