Contact Little Caesars Pizza Support

by Be_rad32

I don't like how the app forces you to use Apple Pay instead of manually enter a credit card number. What if I wanted to use a different card?

I also don't enjoy how the app doesn't tell you from which pizza location the delivery will be coming from. I had a coupon for a free pizza but did n... Show more ot give me the option on the app, so I had to call several locations just to figure out which one my order was on so I'd be able to ask them to add the pizza to the delivery. This was very inconvenient as I was simply trying to send an order to my friend who lives in a different location of town from me. Another reason this is a bad design is because when I called the location for the delivery, they told me delivery is for the app only. So you are forced to use this terrible app.

Lastly, I don't like how when you check out as a guest, you can't go back and see the status of your order. You have to figure out which location it is and call if you have a question or alteration on the order. Dominos, for example, tells you when they're firing up your pizza, when it gets out of the oven and keeps you updated every step of the way. Little Cesar's app logs you out and you can't check on your order, it just resets which is very irritating.

by Ryan & Chrissy

I ordered my pizza online 30 min prior and arrived at the time the app said to be there. On a Thursday at 11….not a busy time at all. I arrived and waited 5 min and wasn’t acknowledged. I asked the clerk at the gas station if I needed to ring a bell and she said yes. At that time another customer c... Show more ame in behind me. When the Little Cesars clerk came she said she would take the person behind me?!?! I was so confused but I stepped back and was polite. Then after she completely checked out the lady that was behind me, she informed me that my pizza was just being put into the oven. So I took my kids to the car and waited. I walked back in and she still said she was waiting on my pizza. Then I asked for the manager and that’s when it got crazy. She started yelling at me, telling me she was tired of ungrateful customers. Literally yelling at me, the entire store could hear here. The other manager was there, apologizing on her behalf and was just as taken aback as I was that she was having a tantrum. All for a $5 pizza, you can keep it next time. I don’t spend money on anything to be treated so poorly like that. No thank you.

by Tacodragon145

I placed an order using the app, showed up to the store and was told that since they didn't have ham, they hadn't made the Hawaiian I had ordered and I would need to go online to request a refund. They had my phone number from when I submitted the order and could have called me shortly after I pla... Show more ced the order and before I arrived at the store to ask me what I would like then to do. They didn't. They didn't have any other pizza ready at the time, so I left, without enough pizza. I contacted them using the survey on their website, which is the only method they offer of providing customer support. It has been more than a week and I have not even received an acknowledgment that I contacted them. Worst part is it's not the only time it has happened to me. A few weeks ago an order I placed on the app didn't have the crazy bread ready when I arrived at the store. I was told it would be about 15 minutes to wait. Crazy bread is good, but not with a 15 minute wait while your pizza gets cold.