I am writing to express my disappointment with my recent experience using your service and to request a refund for my subscription.
During my team draft, I encountered several issues that significantly affected my experience. First, the system did not sync properly with Yahoo, which prevented me from effectively drafting my team. Later, I was locked out of Yahoo entirely, which further hindered my ability to manage my draft. Due to these technical issues, I ended up with a team that does not reflect my intended selections and is now, unfortunately, the weakest in my league.
Additionally, I found the draft model to be quite different from your mock draft, which was misleading and not user-friendly. I was unable to pick players as intended, and the overall functionality did not work as expected.
Given these challenges and the negative impact on my experience, I kindly request a full refund of my subscription fee and a cancellation of my account.
I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your assistance.