Contact CoConstruct Support

Ever since they merged with buildertrend they started changing things. I can no longer upload photos from my phone to a job which is a very big deal for my company. They said they were working on it but it’s now been over 3 weeks and there has not been an update to fix. For 5-600 per month, they don't get any slack from me! For $10 a month, sure, but for premium costs, I expect a premium product. Their customer service team doesn’t even respond to my emails anymore. They just don’t care! I’m BEYOND frustrated. Prospect projects without pictures are beginning to pile up and my subs can’t send accurate bids without lots of before photos. Not their problem though. For them they can just keep saying “we’re working on it” for me as a project manager I have to jump through hoops in order for my jobs to stay on track. I’m at my breaking point. I’m now looking for new programs to use.

These people are completely crooks. They lied point blank when they were selling me the access to there software just to get $170 from me. During my first tutorial I realized they do not have an option to create an estimate based on your plans. I asked again to clarify at that point I was told their product does not offer that option. Throwout our conversations prior to purchasing the product I was told that the coconstuct offer a lot more and we have 90 day money back guarantee. When I told him that this is not what I wanted they tell me I can’t get my money back because I didn’t keep it for 90 days. I’m letting these thieves charge my card for 90 days for something that will not even work for me. So folks be carful dealing with #1 crooks in construction industry. Plus someone told me I can dispute charges with my credit card company since they these are fraudulent charges.

In general, I’m loving the software on my computer so far, it’s been about a month. I want to start making regular use of the app but it almost never loads. I’ll get the swirling icon after I enter my user name and password and.... that’s it. It just won’t open. I’ve reinstalled it, rebooted my phone, etc and sometimes it’ll load once before I have to reinstall it again. It’s not my phone- plenty of other robust apps work well. This means I have to keep paper notes I the field and then empty my brain when I’m finally back at my desk. I’d really appreciate a fix ASAP.