Contact Visit A City Support
Company Name: Visit A City
About: Visit A City - The ultimate travel app for planning your city sightseeing
trip:
• Create a customized itinerary and book your tours and activities with
just a few taps.
• Discover the must-see landmarks, historical sites, and
hidden gems of your destination with our comprehensive guide.
Visit A City Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Visit A City
Verified email ✔✔
E-Mail: team@visitacity.com
Website: 🌍 Visit Visit A City Website
Privacy Policy: https://www.visitacity.com/privacy
Developer: Visit A City
3 Most reported problems 😔💔
Was good but the update is terrible
by Little Gude
I made plans for a trip to Barcelona. The night before I’m to leave they completed an update. This deleted only my Barcelona plans and they could not be recovered. I have food allergies and am staying in 2 different hotels. I am redoing my entire 5 day plan and find that I cannot add restaurants twice anymore. I also cannot change/add a different hotel to multiple days. There is no override or way around it that I can find. There may be a way but this occurred at 4:00 PM and I am leaving for the airport at 3:00 AM so I honestly just do not have time to figure it out again. I had used this app before and thought it was fantastic but I’m upset and disappointed with the new layout and limitations as well as the surprise of the lack of carryover from my plans that I had arranged.
So much potential...
by Travel543000
So much potential, but not there yet. I love the concept of creating my own tour, but until the ability to EASILY add sites that are not on their preloaded lists (current method not intuitive at all) and the ability to easily bring up a map on a mobile device that shows the path we have chosen are added, it can only be used as an additional reference, not on its own. My dream would be an app that turns my own custom walking tour into a Rick Steves type walking tour. Rick Steves has the walking tour concept down pat. To the developers, keep working on this - you have a good thing going and you are part way there. Even a more visible note telling folks they can add anything they wish if they know the address would be a big help. For instance, I changed our hotel to the cruise port by entering the cruise port address into the hotel address but I had to figure that out on my own. Nothing told me it was an option.
Love the app overall but could use improvements
by Amr2235
I really love that I can plan out my trip with this app and that it also calculates travel time. I think it would be more user friendly if you could just easily rearrange your daily itinerary without having to go through so many steps to do so. I also wish there was a way I could add notes to each event. And for the events that I add that don’t have a name, such as the Airbnb I’m staying at, I would like to be able to edit the title. Other than that I think it’s a great app.
Have a Problem with Visit A City? Report Issue
Why should I report an Issue with Visit A City?
- Pulling issues faced by users like you is a good way to draw attention of Visit A City to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Visit A City customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Visit A City.
