Contact MyRing Support

by Me1499

Ok, so my first issue is that it doesn’t even have an option for my cycles. I specifically downloaded an app so I wouldn’t have to change everything around in my calendar while I’m skipping cycles for the next few months. This is a 28 day in, 0 day out cycle. You just put a new ring in right away... the app only allows you to go down to 2 days out. Alright, whatever. So I tried to tweak it to make my “out day” a red dot just so I would know when to switch mine out for a new one.. but it marks my “out day” and the extra two days it’s making me have the same color, and it would alert me again to put a new one in two days later. That and every time you want to change the dot colors or anything, it resets all of your settings. Like what? Why not just let me change one thing at a time instead of having to redo everything? Just a terrible setup & no options for those of us that skip cycles. Found a free app that had all the options and didn’t reset to change small things.

by Brooke6262

I pay for this app for the sole purpose of receiving notifications of the proper time to remove and insert my nuvaring. When I launch the app, it will reveal the appropriate timing for these actions, put the push notifications are way off! I got a random push notification before I was supposed to remove saying it was time, and I blindly followed the suggestion because I trusted the app; what a mess! Recently, I just haven’t gotten any push notifications at all. This completely defeats the purpose of the application for me, I’m so upset that I spent really money on this poorly developed application. Don’t rely on this if you care about not getting pregnant!

by Jshshaksi

This app has been consistent with reminding me exactly when to take my ring out but for whatever reason this month it incorrectly reminded me 2 weeks before my ring needed to come out to take it out. I opened the app and everything in there with dates and my settings were right, just the notification was wrong. Then this week I had to manually check when to take my ring out and I took it out two days later than I was supposed to because I had to keep checking manually and I forgot the day of. No use of this app if the reminders are wrong.