ARD Mediathek Reviews

ARD Mediathek Reviews

Published by on 2024-09-05

🏷️ About: The ARD Mediathek app allows users to access a wide range of content including films, series, documentaries, shows, and more from the ARD network. Users can watch their favorite content and livestreams of all TV programs from the ARD network on their iPhone and iPad. The app also offers videos on demand, live TV, news, and regional coverage. Users can create an ARD account to add content to their watchlist, receive personalized recommendations, and subscribe to shows.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
40.2%

👿🤬😠 Negative experience
34.2%

🙄💅🫥 Neutral
25.7%

~ from Justuseapp.com NLP analysis of 89 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Allows users to watch shows they like (mainly Gefragt-Gejagt)

- Keeps users in touch with live in Germany while living abroad



Read 22 Customer Service Reviews 👿🤬😡😠💢😤

2.5 out of 5

Buggy and unstable and badly programmed on Apple TV

2022-05-22

The ide aid ARDMediathek is good. I use it a lot to keep touch with live in Germany while living abroad.
That’s the good par. The quality of ARDMediathek is beyond appalling. Just watched a program where the audio went into a loop and video continued. After a while both continue out of sync. That happens every other minute.
Some programs won’t start. You won’t get any UI indication if this is because there is a DRM issue or if ARDMediathek hangs or what. All that does not happen on browsers or on the iPad but on Apple TV. So someone needs to do their job.
One star is generous

Stopped working

2022-06-23

After the latest update ARDMediathek does not work anymore. It keeps in the loading screen and after a while disconnects. Testing prior to releasing may help.
KH

Doesn’t prevent iPad Sleep

2022-07-24

App doesn’t prevent iPad sleep when video is playing, and video will only play when App is in foreground and active, so forget about airplay to your apple TV. As soon as your iPad sleeps the video stops.

What a disappointment

2022-08-25

... just doesn’t start streaming anything. Lol.

ARD

2022-09-26

I also life in the USA and love the German TV App but what happened?😢😭it’s not working as good as it used to be

Dictatorship level crap

2022-10-27

ARD funded by dictatorship like gez Gebühr, revamps a ok product now only good for the trashcan. They have no intend to perform, just toward wasting hard eared taxpayer or use it for the greed of their highly overpaid left wing executives. A regime kim jong un or Maduro would be proud off.

Thanks Angela...

Useless - plays random videos

2022-11-28

Absolutely useless - if you click on a video it plays some random musical HR video.

Don’t stream

2022-12-29

ARDMediathek ist not working with Chromecast

Video out of sync, app unresponsive

2023-01-30

As other reviewers, for almost a year now the audio is getting out of sync for many videos.
People are commenting on this for more than a year now without a fix.
In every profit-oriented company everyone responsible for this would be fired by now.

What happened

2023-03-03

This new app is very slow crashes and does not let me stream on my Apple TV, I am so glad I still have the old app on my iPhone.
I thought update supposed to make things better just did not happen here I am very disappointed.

ARD update made App unusable

2023-04-01

ARD mediathek used to be a good source for all kind of videos broadcasted by the public German TV stations. It’s unbelievable how such a big organization (stuffed by billions of taxpayers money) can mess up a previously working app. App got terrible slow; certain functions don’t response or work at all; player doesn’t forward/rewind; etc....
How can you release an App that’s not even on beta-level???
Waste of public money - shame on you ARD!

“Improved” app

2023-05-03

Since ARDMediathek has been improved I cannot finish watching any show like f ex Tatort. Very frustrating snd meaning that I will have to stop watching ARD all together. What a bad new app!!!

Don’t fix if it’s no broken

2023-06-03

Diesen Satz scheint man bei der ARD nicht zu kennen. Vorherige Versionen liefen wesentlich besser und stabiler unter den aktuellen iOS Versionen. Warum man das kaputt bastelt, erschließt sich mir nicht. Schade, denn die Mediathek ist mir (und vermutlich vielen tausend anderen im Ausland lebenden Deutschen) ein äußerst wichtiger Verbindungspunkt in die Alte Heimat. Vielleicht schafft ihr es ja, dem jungen Gemüse in der Abteilung Social Media, die vermutlich diese App entwickeln, mal Nahe zu legen, diese App eingehender zu testen, bevor sie zum update publiziert werden.

caption issues

2023-07-05

It seems to me that ARDMediathek had been update recently and the caption is not showing anymore. Even streaming from iPad via apple the caption will not showing on tv.

It was fine before changes

2023-08-05

I live in the US and enjoyed watching German TV - up until ARDMediathek was ‘changed and improved’- the streaming now is very bad, unfortunately. Very disappointing, sometimes good things don’t need to be fixed!

Crashes Often

2023-09-06

ARDMediathek crashes a lot. I’m glad that I didn’t have to pay money for it. Pity.

Airplay crashes

2023-10-08

When I AirPlay a video and the screen goes to sleep the video goes off and reverts to an earlier video.
The only way to avoid this is to quit ARDMediathek and restart, and make sure only to play the video one wants to watch.
This bug has plagued ARDMediathek for years, earlier versions were also affected. Please fix it already!

Could be better

2023-11-08

With the previous Das Erste app, I really enjoyed watching the livestream of Das Erste, but now, I can watch the shows I like (mainly Gefragt-Gejagt), but the livestream no longer functions. On the old app, there used to be a popup when show was blocked outside of Germany (mainly with sport), and I feel this could happen again. I like ARDMediathek, but it could definitely be improved.

Gute app

2023-12-10

Sehr gut app , kostenlos ❤️

Hi

2024-01-10

Great app. From Larry

Haben die öffentlich-rechtlichen jetzt mit unserem Geld nur Mist genaut?

2024-12-18

Seit neuesten funktioniert nichts mehr mit der App. Sobald man iPhone sngasst, fängt der Film von ganz vorn an. Ton ist nur noch abgehackt. Sehr oft verliert man Kontrolle über Chromecast in der App. War alles schon einmal VIEL besser. Da hat jemand trotz unsere Gebühren nur Pfusch gemacht. Wenn ihr Privatunternehmen wärt und nicht einfach jedes Jahr die Gebühren für Euren Pfusch einfach so erhöhen dürftet, wäre diese App schon lange korrigiert. Aber das geht nun schon einige Monste so und kein Update gemacht. Ihr wisst doch dass ich Pfusch gemacht habt. Jeder Test hätte euch das gezeigt

Chromecast funktioniert nicht mehr

2024-12-18

Abspielen über Chromecast funktioniert schon seit Monaten nicht mehr richtig. Ton ist gestört und dauernd laut-leise. Ich habe die Abspielqualität auf NIEDRIG geändert, wie vorgeschlagen, dann kann man gar nicht mehr abspielen. ZDF Mediathek funktioniert einwandfrei, daher scheint es eher nicht meine Hardware/Software zu sein. Sehr frustrierend!



Is ARD Mediathek Safe? 🤗🙏


Yes. ARD Mediathek is very safe to use. This is based on our NLP (Natural language processing) analysis of over 89 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.5/5 . Justuseapp Safety Score for ARD Mediathek Is 54.0/100.


Is ARD Mediathek Legit? 💯


Yes. ARD Mediathek is a totally legit app. This conclusion was arrived at by running over 89 ARD Mediathek User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for ARD Mediathek Is 88.5/100..


Is ARD Mediathek not working? 🚨


ARD Mediathek works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with ARD Mediathek? Post a Review




Features

- Access to a wide range of content including films, series, documentaries, shows, and more from the ARD network

- Livestreams of all TV programs from the ARD network

- Videos on demand for entertainment, education, and information

- Live TV with the ability to pause and rewind

- News coverage including Tagesschau, Tagesthemen, Weltspiegel, and regional magazines

- Regional coverage with each channel having its own section

- ARD account to add content to watchlist, receive personalized recommendations, and subscribe to shows

- Help section for answers to frequently asked questions

- Terms of use and privacy policy available in the app

- Available on smartphones, tablets, and TV devices.

  Customer Service/Support
Developer:
Südwestrundfunk Anstalt des öffentlichen Rechts

Contact e-Mail:

Website:

Privacy Policy:
⚔️ http://ard.de