Contact Cooking Dash Support

by Bwilli34

This game is fun to play but they've designed it to make it VERY difficult to earn gold...... which you have to have to buy upgrades to win the levels. The upgrades are super expensive compared to the gold you can earn without using your real, hard earned money to buy more. The prep kitchen recipes you need to really win levels take hours and days to prep (no joke people.... 20 hours, 14 hours, 2 days, etc.). You can earn “free gold” by watching 30 second videos or completing other tasks tasks. BE WARNED....... this process can be glitchy and even though you did your part, you won’t get your gold. Don’t bother contacting customer service, “It’s beyond their control”. Free gold is handled by a third party and they “have no control over it”. They are super great about telling you how it’s all your fault though ( your device doesn’t have enough memory, your bandwidth isn’t good enough, etc), AND, they will NEVER offer to give you anything free in return for all your trouble. They are even good enough to tell you that you can uninstall your game and reinstall it to solve any glitching and everything will be great b/c they have a backup of your game saved..... BE WARNED!!!!! THEY DON’T!!!! Customer care is a joke!!! My 4 year old is more helpful. You will lose everything for good. Very hard lesson learned here. A LOT of time and energy wasted.

DON't WASTE YOUR TIME PEOPLE! I will be deleting this game as soon as I hit send!

by ATMM16

Another update: The problems I stated below still haven't been fixed and yet there's a bug for the daily goals. Today, I completed all 3 daily goals and was supposed to get the wheel spin prize. However, at the daily goals page, it says I only completed 1 out of 3 goals when obviously I completed 3. Developers really need to read all these reviews and fix these problems or else people might stop playing your game.

Update: I started a game at Medieval Dines: Bavaria Fest, but just seconds after I started the game, it forced me out of that level and the supplies and VIP I used were lost. The game itself didn't crash, but there's just this small glitch that forces back out of the level I'm playing, I don't know if it's only this certain level or the game itself. Please fix this error.

It used to be guaranteed a gold or amount of time to prep recipes reduced. But now every time I watch a video to earn gold or to reduce the time to prep recipes, I never receive the gold or the amount of time to prepare recipes stays the same. Developers need to recognize this bug in the game and fix it. Players wouldn't want to waste time watching videos just to get nothing back in return. They also need to realize that gold is very hard to get, everything costs a lot of gold as you unlock more restaurants, but gold being rewarded is not enough for even 1 upgrade. This needs to be fixed in order for players to enjoy the game.

by Squishie2016

As others have said, the game itself is fun. In order to get to new levels you need lots of gold. You need it to upgrade your restaurant. You can purchase gold with real money or there are, “Free” offers. These are managed by an unethical company, TapJoy. Free offers are usually very time consuming. If you want your reward you need to screenshot everything, even with doing that they will not always give you your rewards. There are several misleading and fraudulent advertisements on the site. It will say, enter an e-mail and answer a short survey. That short survey is never ending and takes you to a million more questions, prompting you to give them all your information and trying to sell you a multitude of items. One offer was to download a game and get to a certain level. It took me a month as the game was awful, then I never got my reward. Then I downloaded Tinder for a free two day trial. Tinder required my credit card information. Fine. I was charged three times, by three different companies the first night (so no free trial).This caused my credit card company to put a fraud alert on my credit card. Tinder never gave me an account. Even with a screenshot of the charges, TapJoy would not give me my gold. They say to contact Tinder , who has yet to respond after a week. TapJoy doesn’t always respond either. GLU says, contact TapJoy. Seriously, considering deleting the game, depending on if I can ever get my issue resolved.