Contact Geometry Dash Support
Company Name: RobTop Games AB
About: Jump and fly your way through danger in this rhythm-based action platformer!
"Frustratingly wonderful" - Kotaku
"Geometry Dash provides all of the
challenge expected from an “impossible” game while also making it more
accessible to newcomers."
- 148Apps
"Geometry Dash is a fast-paced platformer
that will leave you screaming in frustration, but you’ll keep coming back for
more.
Geometry Dash Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of RobTop Games AB
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Geometry Dash Website
Privacy Policy: http://www.robtopgames.com/privacy
Developer: RobTop Games
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61 Most reported problems 😔💔
Rigged game, I am trying to play "B" and I keep dying. I am mad.
when i load up the game every time it says to update but i dont know how
sorry i accidently used noclip on a extreme demon can u make so i dont have a extreme demon completion my name in gd is cjthedjj email me if u need the password
Hi how are you. I am a geometry dash player. I have been playing for 3 years. and I want to say the stereo madness level after the first plane level. The 3 sharp nails killed me even though I jumped over it why? fix it please!
When I try to register it says my email is already in use but I did not sign into any of your games.
hello robtop. i dont like deadlocked. remove the level from the game now, i am contemplating breaking my keyboard. sincerest apologies about this messages but i will commit severe warcrimes. do something about it and i may reconsider. give me 1000 american dollar as compensation for this. Thanks you very much.
So, I'm trying to delete my account on geometry dash, but I don't know how to and can't find it on account management.
i cant load friend lists or any profiles on my geometry dash
no aparezco en la global rank , me parece frustrante ya que nunca use hacks ni nada , compre el juego y tengo actualmente muchas estadisticas en mi cuenta , llevo jugando mucho tiempo hasta ahora y sigo con el mismo problema.
My geometry dash account is not working, network features are not working, I can't play online levels, comments are not loading, I just want to know what happened. thank you.
забыл пароль от аккаунта в геометри даш помогите восстановить пароль
I cannot create an account because it says my email is invalid when it's not (See email above)
pz day moderky robtop
I had more then 2000 objects but it froze and it crashed how do I fix that?
hi! i hhave problem whit my gd acc! i dont have freebies just like for no internet connection! pls help!
You guys are stupid to make geometry dash honesty why is this damn game so stupid . and am not trash its just dumb
I lost all my progress after six months of playing and I am very disappointed and furious please help me get all my progress back it just disappeared my username is DUCKGDQQ
Hi robtop, i played geometry dash for 5 months and i beat 3 insane demons. 4 hard demons. 14 medium demons and 38 easy demons and 2 platformer easy demons. But my computer broke and now im on a new computer. I Wanna get back my progress so i can keep working on my achievments. i was really close to beating other insane demons so i wanna finish them on my account. I forgot my password though. Please help!
i cant upload my level to gd, even if i copy the level and rebeat it. it says "level upload failed please try again later" how can i fix this problem
hello! my problem is that i cant delete objects in the editor, how can i solve that? (sorry if i sent it 2 times)
Hey RobTop Support, My levels keep getting deleted right after I upload them. I work hard on them, so it's frustrating. Can you tell me why this is happening? I checked the rules (no copy, no inappropriate stuff, no hacks), but maybe I missed something? Or is it the anti-cheat? Please let me know the reason so I can fix it for next time. Thanks.
Your stupid level back on track is harder then clubstep i beat clubstep in 1 try but when i try with back on track it took 3000 trys
So, when you go to a level and download the music and go to the level and go to practice mode really fast you get the music on practice mode you can do this without the music practice mode thingy in the diamond shop please fix and Thank you! Sincerely -Julian :D Utluyt
hi my name is kara guastella my son is 11 years old and he plays your game geometry dash everyday and this happend. so what happend was he was trying to make a newer account since his other account didnt work so then he registered everything correctly but when he went to log in it said log in failed. my phone number is: 936-314-5283
hello robtop I have a problem I passed clubstep but it was rated as easy demon and not hard demon I passed it for 2 weeks 10k attempts this is my first hard demon and I am very sorry that it did not count please help I will be grateful
so i was waching a gd youtubers with cool mods like eclipse and mega hack and it looks fun so i download a mod called eclipes and played sluterhouse with speed hacks. after a day i finish a level i was working on and the upload botton wasent there. i cheacked all my levels and icons and they desapper. it looks like an new account after i realised that was illigal to use speed hacks and mods like eclipse and i didnt know it.so pls give me another chance. this game was my birthday present. pls i give me another chance i never use mods ever agin pls
In my version 2.2.13, the secret store does not open even though I have 500 diamonds. Fix the problem, I'm Aquelman
PLEASE bring back NK dev-bass down low by Rukkus. I beg u I can't beat down bass without it😭😭😭]
I just got a new computer and got Geometry Dash on it. I beat all the RopTop levels except Electrodynamix and Hexagon Force. I had 10 demons done. 13 easy and 2 mediums. I had 80% on Nine Circles. I had around 84 achievements and I had many icons and colors. I had the first 13 map packs done. My GD username is Soro333. Please fix this. I am not redoing this again
Someone is using my email and i cant make my account please help me
I've been recently trying to change my Geometry Dash username. I have forgotten my password so I clicked "Forgot Password?". After I did so, I signed in (typed username and email.). The email that should let me change my password was sent to my email and I clicked the link. But after clicking the link, a message popped up that read "Invalid credentials. Please try again.". Problem kept happening over and over again and it's still happening. So this is my last resort.
I can’t save. When I try, it just says “Backup failed. Please try again later. Save size is within limits.” I’ve had this issue for over a month. Nothing works. It’s annoying as fuck. I’m on IPad btw if that helps.
I can’t save. When I try, it just says “Backup failed. Please try again later. Save size is within limits.” I’ve had this issue for over a month. Nothing works. It’s annoying as fuck.
im trying to log into my phone account on my pc but i dont remember the password and when i try to reset the password it sends me an email to reset the password but i never get the email the account name is "bigbadclif"
Dear Robtob mods my acc named werhatol disappeared i want it back but the password isnt working can you please send it to me?
cant let go upside down is way to long nerf it pls
i can't active my account.
Hello, could you remove my shadow ban? Earlier, I played Geometry Dash with cheats. But now, I realized my mistake, and I don’t do that anymore, Geometry Dash was bought on my computer in Steam, and also on my phone. My Geometry Dash account name is Demjan9. I would be grateful if you removed my ban, because I don’t use cheats anymore, and also you could cancel the demons that I passed using cheats, namely all Extrime, Insain, hard and medium demons. I would be grateful, thank you.
This is not a problem! This is a question! How do you pick people for event levels!? I really want to make an event level with you but I never get the chance! If you change your mind and give me a chance, here is my username: CreepingZebraD
pls delete all my level insteand black and white and red challnage i still have my old levels on my profile (I deleted them).
I accidently noclipped bloodbath and artificial ascent without safe mode can you uncomplete those for me?
Please add a new trigger where it adds all the triggers together to make the best trigger in the geometry dash universe
On geometry dash please when you login to a account and you don't know where the activate button is. please put the activate button somewhere on the menu page
robtop puedes dejarme ser modedador porfavor robtop? are lo que sea {possible}
Said bad words fuck dick ass hole
I cant get a recovery on my password the email wont come through
Robtop my geometry dash app is crashing. Everytime I clicking the app it's letting me in. So Geometry Dash fix it
hola cuando salio la 2.2 un boton de mi menu desaparecio de la nada y estuve configurando todo y no sale y es boton de busqueda el de la lupa y no puedo haser nada
when is geametry dash 2.2 out
Rob top I need help! My account is not being saved and I'm on tablet pls fix it (username fiddieisgeo)
Hi, so I’m facing an issue where the daily chests are resetting and won’t open I have good internet connection and it only started after I linked my account. help pls. I have tried linking account to all other devices also.
can you help me make an account
Hello! I am having issues recently. I cannot play ANY levels even though I have internet connection. However I can still upload levels and people can still play them. Could someone help me with this?
i cant sign in an account even with new email it keeps being a glitch and then i try again the email is somehow in use whilst im not in an account also i try login but then it says wrong information i try change password and username then i try login again but it keeps saying wrong information even if i just changed username and password what can i do?
my game keeps on crashing even though i follow every tutorial as possible. and the action manager says it crashes.
yeah sorry if that isn't enough proof. But great game anyways! i have no idea why I got logged out Tho.
Hi Robtop! I love this game but the problem is I cant log back into my account! sorry if this Isn't enough proof. but I can't send a video but i had about 2730 diamonds, 70 user coins, 30 main coins, 12 orbs, 523 stars, and about close to like 30 or 40 icons. my name was metalbug. thanks!
Hi, i bought geometry dash for my son because i know that he loves it but i bought the full version and the app wouldn’t open It kept crashing. 😕
Move rotate and follow commands
by Poison_reign
The ability to move around triggers is solely functional to 10 triggers. Hide player, Show player, touch, count, instant count, pickup, BG effect on, BG effect off, animate, and shake. All other triggers (fade effects, color changes, movement, and state changes not listed above) will not be affected by the move / rotate triggers and this cannot be countered with the follow trigger which makes making extreme effects levels comparable to serponge like a Mario bros world 1-1 exact replica impossible from a creators viewpoint I find this incredibly annoying and the more of these limitations I find the less interested in the editor I get especially when these limitations are unexplained please fix as I am loosing interest in the editor (my main reason for playing) and I fear that soon this game will become boring and uninteresting and these limitations will not only loose my interest but also of your best as they will run out of ideas for mind blowing effects but that's just speculation but seriously I would like this to be fixed (p.s. The alpha pulse and move triggers were responsive to move commands in 2.0 toggle never has worked and spawn triggers I didn't use until 2.1 came out so I don't know if that ever moved from move triggers) I've been a player for almost 2
years now I'd like to keep this streak going
Needs more content badly.
by A Mysterious Reviewer
I have been playing this game for 3 years and have become pretty good at it, I play all the new levels that come out online... however, that is exactly the biggest problem with the game. None of the new levels feel new anymore other than the way they look because there is no new gameplay or anything to make each level special. It has been almost 2 years since update 2.1 came out and when I started playing the game in August 2015 it was on update 1.9. There is not even a sneak preview of the 2.2 level yet and the developer is so tight lipped about progress on the update that I believe that RobTop has given up completely on GD and 2.2 will never come. If it ever does come out, it will be revolutionary; however, that’s is also the problem: updates are too revolutionary. The dev focuses so much on adding a million new things to the game at a time that he does not even perform maintenance for the game’s servers (leaderboards have been broken for over a year). I would much rather have smaller and more frequent updates than getting more and more content in each update because it is getting increasingly difficult to have motivation to play this as the dev drags his feet with 2.2’s release with no date in sight. 3 stars because it is still remotely enjoyable.
Really good
by Ziotune
If you are wanting to play a game that is easy yet later down the line difficult, this is for you. Geometry Dash is a game where all you do is press one button to jump and go through portals to switch types of jumps. Each level by Robtop increases the difficulty so that you can get prepared for online levels. As through your first play through, do the Robtop levels first. If you want to do the demon levels also, be sure to collect the coins inside the levels. They are important since the coins are mostly achievement speciality so get the coins. After you are done with all of the robtop levels, you can finally and truly play Geometry Dash at it’s fullest. Mainly on the right side of the screen near the play button. Try doing a bit of the map packs in case you want more coins, or jump in to get some diamonds, orbs, and keys. They are 3 vital important things to guide your way through the game. The game it’s self is a campaign game based off of what you are achieving so please, save up both orbs and keys, diamonds stay permanent. This of course means you can unlock vaults and figure out the codes through simple yt videos. Overall, this game is extremely fun because of you’re always achieving stuff and building up your skill. This game is iconic for how much kids played it back in its early development days, so this holds a special place in my heart now that I’m older. Robtop, thank you for giving me the best childhood
Have a Problem with Geometry Dash? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of Geometry Dash to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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