Contact Hatch Ba Support

by ClayK2000

This app suffers from trying to do everything and do everything poorly. We use this app to use the hatch grow scale and with a tiny icon in the top corner as the only way to use the scale it makes our daily weigh in much more difficult than it needs to be. Finding past weights is also not straightforward. With tabs at the bottom and icons all over the place there is no consistency in design or focus. More used items or useful functions should have a larger focus and unfortunately adding a picture is the focus. I take pics on my phone but don’t need to add them to this app on a daily basis. Whoever is head of app product UX needs to take a hard look at what scale users need and maybe just design a more focused app for them or ditch all the extra bells and whistles that 5% of users use.

by Applelights

While this is one of the more modern and clean looking baby apps lots of room for improvement.

Very difficult for multiples since to switch between babies you would think you would simply tap the babies name to toggle between your babies since multiples will typically be eating, pooping and sleeping at similar times. Instead you have to click more button scroll to top, switch babies, then go back to the screen you were on for the other baby such as feeding. Hopefully this big oversight will be fixed so you can simply switch babies with one click of their name.

Unlike other apps like Glow, you can’t track when your baby is sick, or medications, or vaccinations or appointments, temperature, etc.

The plus button to add things like bowels, pee etc is a tiny plus in top right which is a big stretch on iPhone X. Those primary actions would be better as a floating circle button at bottom.

The major glaring issue is the whole point of baby apps are for tracking so that you can export the data to pdf for doctor visits or others when needed. Currently there is a simple CSV export which not helpful at all compared to the leading baby apps such as Sprout which generates a beautiful PDF with relevant data based on what you need and charts etc. A key feature comes across as more of an after thought and I imagine why there are so few users since it’s such a pivotal feature.

by IammikeDOTorg

This app generally works well.

Our biggest issue is the timer “lives” on your local device until you hit the stop button. As such, two parents can’t look at/manipulate the same timer, which is a desire of ours for roughly half of all naps.

The reason I have to give this app a negative rating due to the Universal Clipboard. My iPad or Mac can copy something and it can be pasted on another of my devices. Recently, it came to light apps were reading this data without users being aware so Apple, in iOS 14 introduced a message any time an app read your clipboard. To my surprise, Hatch Baby is triggering that. Why would Hatch Baby want to know what is in my clipboard when I’m looking at how long my baby has been asleep? What are they doing with that data? Very fishy and a large enough issue I cannot trust or recommend this app.