Get the parenting guidance you want from our pediatric experts and track your
child’s day-to-day to learn their natural habits.
Huckleberry is a baby
sleep, pumping, feeding, diaper change and growth tracker all in one!
Built
from t...
Listed below are our top recommendations on how to get in contact with Huckleberry: Baby & Child. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Huckleberry: Baby & Child. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Huckleberry Labs Inc.
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You can now contact Huckleberry: Baby & Child customer service directly
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When you’re a parent desperate to get everyone’s sleep schedule on track, you do things like pay $20 for a sleep expert to “help” you—pronto. Yes, you could opt for the free version... if you’d like to wait 12 business days. But as I’m sure the brains behind the app suspected, desperate parents will pay $20 for a response in 2 business days. The “help” I was given was generic information I could have (and have) googled about typical baby/toddler sleep schedules and routines. The information we received was by no means life changing, and honestly not really helpful at all. Our little one’s sleep patterns are still so unpredictable and all over the place. We put our little one down at the scheduled time recommended by Huckleberry and we’re going on 90+ minutes of her playing, crying and not sleeping. But if I want to contact Huckleberry again for help they will just keep charging my card. I honestly can not recommend this app to anyone desperate for sleep or a semi regular schedule. I wanted so badly to love it and for this to be the answer, but... nope!
I like the sweet spot notifications which let me know the best time to put my daughter down for a nap. I’ve been aiming to help her sleep between 14-16 hours a day which is why I downloaded the app. Which brings me to my issue with the app- when you click on the “summary” tab and select a day you’ve recorded, it gives you the total number of hours slept for the day- which is actually tallied incorrectly. I went back to the “list” tab and counted the amount of hours of sleep she had under yesterday’s date and came to 13, but then the summary tab lists her total as ten. For the last week I have been relying on the summary tab to see whether she met her sleep goals for that day and all along the hours listed under summary didn’t match with the hours logged. I was making parenting decisions with my infant based on an app that can’t do basic math
I love this app and have recommended it to several up until this new UI upgrade. While the color palette may look more appealing from an aesthetic perspective, from a functional perspective it is very difficult to decipher the difference in these colors that are so close in shade. Particularly, the lime green for naps and hot pink for feedings were just easier to identify quickly in the calendar chart. Now everything just gets lost on the chart and I can only immediately see the bar for night sleep because it is the longest. Everything else just blends together. The key on the calendar page is no longer there so after the colors changed I don’t even have a quick reference for what all these similar looking colors mean, ex: orange, gold, brown, what are these colors referencing now? Old color UI was so much better!
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