Contact SplashLearn Support
Company Name: StudyPad, Inc.
About: SplashLearn Parent Connect App is a companion app for parents of children
subscribed to the SplashLearn Program. Parents can see how their child is doing
in real-time, and get instant notifications about the child's achievements
and/or weak areas.
SplashLearn Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of StudyPad, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit SplashLearn Website
Privacy Policy: https://www.splashlearn.com/privacy
Developer: StudyPad, Inc.
Privacy & Terms:
https://www.spalshlearn.com/privacy
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3 Most reported problems 😔💔
Please update or fix this app
by Catnemo1212
I love the splash learn content, they’ve created a wonderful learning environment. However the parent app to see child’s progress often is loading incorrect information , and doesn’t load information. Splash learn is a paid for program so I would hope they would have a app that would work correctly. I’ve messaged the help center plenty of times and I’ve yet to have this issue resolved. I appreciate what they are providing for my child, however if I’m paying to also be able to see my child’s progress I would expect it to work. At least find a way to make it available to see progress and time spent online if the parent app is not going to work.
Poorly designed
by WinterIsHere26
I rate this 1 star due to how poorly this app is designed. After our trial, I updated the subscription. This did not connect to my log-in and after multiple attempts and emails to the help support address and inbox through app, we have no resolution. Despite paying for the membership, we have no access and the games remain “locked” for my daughter. Very poor design.
Doesn’t synch
by I'lletyouknow
As other reviews have stated this app is buggy and doesn’t synch correctly with the kids version. Sometimes it has the accurate count for activities completed and then it will change randomly. Please fix! We love splash learn and would love for the parent app to be accurate!!
Have a Problem with SplashLearn: Parent Connect? Report Issue
Why should I report an Issue with SplashLearn: Parent Connect?
- Pulling issues faced by users like you is a good way to draw attention of SplashLearn: Parent Connect to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a SplashLearn: Parent Connect customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SplashLearn: Parent Connect.
