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by Podium Exposed!!!

My name is Jeffery Haynes. I went to a furniture market in Las Vegas and and was adamant about declining Podium. I had declined it the previous year before. The agent kept trying to persuade my wife by promising her unrealistic things. They will promise you 1,000 reviews on less than 30 days and a triple in business revenue. I told them that was a lie and totally not true. The Podium agent then claims he talked to his manager and gave me a 30 day temporary agreement. If he did not deliver on his promises I could cancel in 30 days. When we were presented the contract I specifically asked was it in there and they said yes it was. After 30 days and there was 0% increase, it was obvious they had lied to me. They reviewed the call and then knowingly said because it was not in writing. I told them was it in the contract and they lied and said yes. Please don’t do any business with these liars. I have contacted them numerous times and they wanted me to take half the cost and still end up charging me another full month. There is absolutely no value in this useless product. Please call me before you purchase!!!!

by Iheartpancakes

Love the idea of the app. However, it would be nice if instead of focusing on new features they focused on fixing the bugs. For example: Approximately half the time I open the app, it logs me out. Any time you go to assign a conversation to yourself, you scroll a bit, it glitches, and then it scrolls indefinitely through the same names. If your name is 15ish or further in line, you’re unable to assign conversations. Anytime you go to assign a conversation to yourself, the menu of names pops up twice. Not a huge issue but certainly annoying. I get the sense that the app works great for people connected to wifi. However, we use it in the field and generally have poor signal. The app effectively ceases to function without a very strong signal. I guess it is what it is but it would be awesome if the app actually worked as advertised.

04/30 edit:

We rely on Podium for our customers to send videos/photos to us so we can assess issues. Podium heavily compresses all media files so they are incredibly pixelated and blurry. This is a pretty major issue.

by Un-Comfortably Numb

My guys hate the App and quit using it. A friend that was Contractor of the Year recently dropped Podium after all the issues they had. BUT made the comment he tried to cancel for months and they (Podium) made it virtually impossible even with their horrible service. They send out invitations when not supposed too then blame it on other software vendors, website chat feature quits (probably will blame that on someone else too) and worst of all tell you it’s a month-to-month agreement when starting up then when you want to cancel the service due to all the issues it magically becomes a binding annual “contract”. One of the worst companies/services I’ve ever had to deal with. Do your research, read the other reviews. We’re in a national trade association and every day on the blog more & more are telling what a horrible experience association with Podium is. Stay Away!