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I have ordered from here several times. But my last experience was disappointing. I ordered through the app and I went to the restaurant at my pick up. I went in ahead of a gentleman who was white and we both waited for our orders. Out of respect for the cooks, and the servers we waited there. They ask the other gentleman who was standing behind me diagonally. They get his order and the gentleman leaves. I stand there for a few more minutes and I decide to just not waste any time and ask the server. They were surprised that nobody attended to me. And even more they assumed I was there to pickup for doordash, ( to deliver the food to someone else possibly). I said nothing to indicate I was there delivering for doordash. I only spoke to get my own meal. I’m Indian by race, and I was standing ahead of the other gentleman who was attended to sooner. I found the service very discriminating and disappointing .

Spent some time setting up the pro forma account, then proceeded to hit the menu key and got absolutely nothing. Searched for some sort of workaround with zero results. So much for my vision of using this for curbside pickup. Left me with impression that I didn’t have to set up my credit card info right away. Reading other reviews, I discovered they couldn’t see the menu either until they entered credit card. Not good.

The app is okay and they attempt to make it easy to use. The quick reorder function should have item numbers assigned and is flawed. Especially when you try and change something. The real issues show when you have a problem. When it’s user error they make it impossible to modify or cancel an order. They don’t give order numbers or any way fix your mistake.