Contact 15SOF Support
Company Name: 15 SECONDS OF FAME, INC.
About: 15 Seconds of Fame is a simple way for fans to receive their video appearances
from live events. Have you ever appeared on a videoboard or wondered if you were
on TV? Now there is a way to receive and share these special memories.
15SOF Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit 15SOF Website
Privacy Policy: https://15sof.com/privacy-policy
Developer: 15 Seconds of Fame, Inc.
3 Most reported problems 😔💔
Sketchy
by Disappointed Fan 1
Horrible! They claim they can use a selfie you take to send you your video. I did just as the instructions said and I never received my video. I had to contact support and they proceeded to tell me that my video was one of the ones that was not sent by the venue. That is so sketchy! Then they said they would send me a t-shirt for the so called inconvenience. I don’t want a t-shirt or apology. All I wanted was the video. Apparently seems too much to ask to for from a company who claims that they will find your video all while only using a selfie of yourself.
Update: The company contacted me and stated that my review is false and has derogatory information. Keep away from this app and company! I can’t believe it has 4.9 stars and they have the audacity to call their consumers liars.
Great app idea but
by Joemadden37
I was at a dodgers vs cubs baseball game in 1996.l at dodger stadium. I sat in the bleachers seats aka the Homerun seats. Sammy Sosa hit a Homerun right to me, I leaned forward to catch it and the guy sitting in front of me leaned back and he got the ball. The guy took off after he got the ball, the usher came over and told me to walk with her. She thought I caught the ball according to the jumbo tron. The cubs wanted the ball back, it was their team 10,000 Homerun. She was walking me over to their clubhouse to give them the ball, this app is a great idea but when you search for your event, it doesn’t go back to the 90’s. I want that footage of me trying to catch that Homerun ball.
New Update Completely Breaks App
by Dogeo
New update eliminated ability to successfully login via Facebook and prevents creating a new account that shares the same email address, so it essentially blocks login. Some developer forgot to consider any UX guidance and deployed a “cool” new typewriter effect for all messages, slow enough that it feels like visiting a BBS over a dial-up modem in the 80’s! Updates to apps need to look at this example as what not to do. Hoping it is fixed before I decide to simply delete the app - idea was great, prior iterations were serviceable, latest update seemed to ignore any testing or feedback process.
Have a Problem with 15SOF? Report Issue
Why should I report an Issue with 15SOF?
- Pulling issues faced by users like you is a good way to draw attention of 15SOF to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a 15SOF customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using 15SOF.
