BetterUp Reviews
Published by BetterUp on 2024-09-23🏷️ About: Set yourself up for success with BetterUp. Everything you need for personal and professional growth, all in one place.
Overall Customer Experience 😎
🙄💅🫥 Neutral
41.9%
😎👌🔥 Positive experience
31.6%
👿🤬😠 Negative experience
26.5%
Summary of Customer Reviews (Takeaways): 💎
- Easy to use and learn in small snippets
- Assessment and reflection assessments are eye-opening and help managers understand needs better
- Coaches are phenomenal and having a sales coach is a game-changer
- Helps put challenges in perspective and asks the right questions to get out of one's own head
- Can lead to big leaps forward in life
Read 25 Customer Service Reviews 👿🤬😡😠💢😤
4.4 out of 5
need subscription
2022-04-11
by Thefireinyourflies
it doesnt say anywhere in the description but BetterUp is only usable if you already have a subscription to their service. boo, waste of time and now i have a dumb app in my account history that i cant use 🙄
App is unusable on iPhone iOS
2022-06-23
by JomarG2
App won’t even open on iPhone; have downloaded about 10 times and retried to open and nothing. Please fix this issue.
Mixed review - good luck~
2022-07-24
by Top-notch88
Mixed review since I had a variety of positive and negative experiences working with the business including the onboarding, payment, support, head or primary coach + all the different specialist(s). A+. Couldn’t login today though and was apparently emailed overnight that I no longer have access to my coaches on this app. I requested to change my plan to the primary coaching only but have yet to hear back. I’ve submitted a review on BBB and tweeted the business about my account via Twitter and did not get a response.
Racist articles
2022-07-14
by S_shturma
Not for white folks. Collection of articles and TED talks in the section of “Navigating Tumultuous World” is littered with anti-white propaganda. Deleting. Can’t trust them do any coaching.
Pricing
2022-08-15
by Ashuri Desu Yo!
How much does this cost? This information seems to be available nowhere on the web.
Waste of time
2022-09-16
by Scooty Pet
The coach I met with was not helpful. I don't know how anyone would find this useful. Take it as a sign that this is a money grab... Prince Harry says he uses it? Yeah right.
You can get better info from Google searches.
Doesn’t work
2022-10-17
by Dr Pepper7
There is no option to set up an account within BetterUp .... only a “forgot password” link. Thank you to the reviewer who explained why.... Major design flaw....! It’s too bad because this could have been a very useful app.
No way to cancel
2022-12-29
by Ree1199
There is no way to cancel my subscription… BetterUp literally stopped opening and customer support refuses to help.
Wonky authentication
2022-12-19
by Ttyyttyyttyttyy
Bad login keeps me from using it negating any potential benefit.
BetterUp has changed my life
2023-01-20
by ProJournaler
I’m so grateful for my coach. Multiple times in
Multiples ways. Highly recommend. If you find a coach that doesn’t feel great — don’t settle — find a new one! It took me a few tries and worth it.
Has changed my life
2023-02-21
by Ninesarelucky
Such a smooth and sleek app experience. My this app app is on page one and have become my lifeline.
My favorite part are the micro learnings they offer after each session.
Excellent customer service!
2023-03-22
by Wow Wow Woowww
Shelby gave excellent customer service when I had questions! Very prompt and delivered exactly what I needed without any hiccups or runarounds. Thanks so much!
Great app
2023-04-23
by Changemaker0424
Simple, user-friendly, everything done in BetterUp . Love it!
Invest in yourself!
2023-05-24
by Buckbucknumber1
BetterUp is amazing as a service and BetterUp itself is very well made and functional. You will never regret this!
Leading to a better me
2023-06-25
by Timmythetolman
This experience has been nothing short of transformational. My journey of personal development has been sooo supported with this app.
Love my coach!
2023-07-26
by Eewiggie
And the growth I’ve experienced with my coach. I never miss a session
Everyone should have a coach
2023-08-27
by Solita8@
I love this app!
amazing, changed my life
2023-09-28
by Seemajune
highly recommend
Great for on the go!
2023-10-29
by Zveeg
I get this app through my employee and it’s been so useful to access it from my phone to quickly chat with my coach, schedule a new session, or dive into the content library on my commute
Love BetterUp!
2024-01-10
by Danawell
this app has been completely life changing for me. BetterUp is easy to use and learn in small snippets. I love the assessment and reflection assessments - it’s quite eye opening and easy for my manager to understand me and my needs better. I have been making and squashing goals every single session. All of the coaches are phenomenal but having a sales coach is a compete game changer!
BetterUp is amazing!
2023-12-31
by Alana Vac
I was struggling starting my new career, but after meeting with my coach I felt like I could handle the transition. My coach is helping me set goals and holding me accountable so I can reach them. Highly recommend BetterUp to anyone who is looking to shift their thinking or is needs the extra push.
Life changing!
2024-02-01
by JRaeM
I’ve been using this app for a few years now and it’s completely changed my outlook on life! My coach helps me put challenges in perspective and always asks the right questions to get me out of my own head. Highly recommend to anyone who is ready to make a big leap forward in life!
Helped me land a new job!
2024-04-13
by Ddychess
I originally started working with my amazing coach Shruti because my company was going through an acquisition and I wanted to talk through how to progress in the new organization. With Shruit’s help I was able to organize my thoughts around what I wanted in a career and eventually landed another (better and higher paying) gig.
Nonya Beezwax
2023-03-07
The most miserable website you’ll ever use, the “customer support” is non existent and when they do respond it takes about a week, they only respond with more questions when your question is clear as day, basically you need to schedule for about a month of back and forth emails just to get one simple answer.
Lora Premo
2022-07-22
At first I was interested in their services but then after reading about them online I decided this wasn’t the company for me. All I did was give them my name and email address and they will not stop spamming me. I have been writing back-and-forth with a CSR for two days trying to get them to take me off their list and there is no way to make it happen. He just keeps putting me off with more excuses. I don’t even have a profile out there and I get three emails a day from them and there’s no way to stop them. That is terrible customer service and that’s a good way to get your self reported to the FTC.
Is BetterUp Safe? 🤗🙏
Yes. BetterUp is very safe to use. This is based on our NLP (Natural language processing) analysis of over 336 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.4/5 . Justuseapp Safety Score for BetterUp Is 54.4/100.
Is BetterUp Legit? 💯
Yes. BetterUp is a totally legit app. This conclusion was arrived at by running over 336 BetterUp User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for BetterUp Is 100/100..
Is BetterUp not working? 🚨
BetterUp works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
How was your experience with BetterUp? Post a Review
Features
And with proprietary Coach matching, an extensive learning library, and the largest network of certified Coaches at your fingertips, you’ll make positive changes that last a lifetime.
Focus on your career, improve personal relationships, build resilience, develop communication skills, care for your mind, and more.
With a BetterUp coaching experience tailored to you and access to our vast library of content, you no longer have to navigate life’s challenges on your own.
You’ll be paired with a personal Coach to help set you on the right course, whatever that course may be.
Everything you need for personal and professional growth, all in one place.
Our methods are scientifically proven and fundamentally human.
Set yourself up for success with BetterUp.
Customer Service/Support
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