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About: Set yourself up for success with BetterUp. Everything you need for personal and
professional growth, all in one place.


 
  2025-01-31

BetterUp Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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E-Mail: developers@betterup.co

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Privacy Policy: https://www.betterup.com/privacy

Developer: BetterUp, Inc.








3 Most reported problems 😔💔

4.5 out of 5

Mixed review - good luck~

2022-04-28

by Top-notch88

Mixed review since I had a variety of positive and negative experiences working with the business including the onboarding, payment, support, head or primary coach + all the different specialist(s). A+. Couldn’t login today though and was apparently emailed overnight that I no longer have access to my coaches on BetterUp. I requested to change my plan to the primary coaching only but have yet to hear back. I’ve submitted a review on BBB and tweeted the business about my account via Twitter and did not get a response.

Doesn’t work

2022-05-05

by Dr Pepper7

There is no option to set up an account within the app.... only a “forgot password” link. Thank you to the reviewer who explained why.... Major design flaw....! It’s too bad because this could have been a very useful app.

Waste of time

2022-05-12

by Scooty Pet

The coach I met with was not helpful. I don't know how anyone would find this useful. Take it as a sign that this is a money grab... Prince Harry says he uses it? Yeah right.
You can get better info from Google searches.


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  1. Pulling issues faced by users like you is a good way to draw attention of BetterUp to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a BetterUp customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BetterUp.


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