Great Work Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of O.C. Tanner Company
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Great Work Website
Privacy Policy: https://www.awardselect.com/privacy/p_en_US.html
Developer: O.C. Tanner Company
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3 Most reported problems 😔💔
Terrible!
by Taliiaaxo
I have had nothing but issues with ordering and delivering. Also suddenly frequently used retail store gift cards have disappeared as well as the e gift card option. It seems the app/catalog is getting worse. Target, Wal-Mart, Sephora e gift cards have been removed from the catalog completely. Thinking about ordering something, think again. I ordered a stationary bike and it took from July to November to actually get the complete order due to the delivery company issues and a defected item. I recently ordered a Sephora e gift card that typically would deliver instantly. This time a day passes by no email received. So I reached out to customer support and was told that e gift cards were delayed 24-48 hours. After that time had passed and some being a week later, still nothing. I requested my order to be cancelled and points refunded. The information received from support has been inconsistent and inaccurate. Bring back the popular catalog options that have disappeared!
Absolutely Horrible
by Install40
I work for a Large company and we used to use a different rewards program that worked flawlessly. As soon as we switched over to this one there has been nothing but problems from the beginning with “searches and ordering”. I have a new iPhone 8 and should have no issues and you shouldn't have to call every time you want to order something!. Extremely disappointed with this because I earn a lot of points every month but if you can’t order anything then what’s the point of even offering an app......
Need bug fixes with 2.97 update
by Regan_Pruitt.
I generally would give the app 5 stars. I love being able to recognize my staff and peers in real time with my phone. However, the newest update 2.97 does not work. Every time I try to send an e-card everything works great until I press send and the app crashes. 3 times in the last 2 days since updating. Very frustrating, hopefully another update will be released with bug fixes. Until then don’t bother downloading because it is not usable.
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