Contact monday.com - Work Management

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Company Name:

About: monday.com is a Work OS, where teams create and shape workflow apps, code free - to run any process
and project

Headquarters: Tel Aviv, Tel Aviv, Israel.



monday com Customer Service 👿🤬😡😠💢😤

monday.com - Work Management Contact Information

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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of monday.com Ltd.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit monday.com Website

Privacy Policy: https://monday.com/l/privacy/privacy-policy/

Developer: monday.com


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Read 3 Customer Service Reviews 😭😔💔

4.8 out of 5

Pretty Horrible UX

2022-04-28

by Prestigeworldwidewidewide

The app on the web is far superior than its mobile counter part. The designers of this app did not take into account an actual mobile UX. It feels like they ported the functionality over without any guidance from a seasoned UX designer. I wish there were not only iPhone but iPad versions of this app that truly feel like they were made for mobile and not just a weak attempt at making things function. Specifically having everything separated in tabs is pretty terrible. There should be a home view that takes into account when your on such a small screen you want the ability to centrally access lists, inbox and notifications. There should be some thought put into taking the function of Monday and adapting it for someone to use with their thumb. I imagine that this product was developed for web with mobile as an after thought. Seems a bit odd with the rest of the world going mobile first or even mobile only. iPad OS is around the corner, you guys better seriously consider starting over on the mobile front.

Unintuitive, cluttered app, fire your UX team

2022-05-05

by Nigel Pun

Inside of "items" your app is calling rows "columns." The part where you see the column names are cut off with "..." When you have an item with an author column, the word author is CUT OFF and all you see is "Aut..." This might be understandable if it were the collapse column but no, this is the default. There is no option to adjust column width and it doesn't autofit or use symbols in place of text that doesn't fit. Why is the "Write an update" hidden into items while you use a floating button for adding other items? Why is the "Dashboard" button completely useless? If you're removing a feature, just remove it all. Don't leave a useless button behind. Your app needs to use separate tabs or ANYTHING instead of trying to show everything in one home-screen in a cluttered mess with a poor attempt of using scrolling elements. God help your company because your UX team is terrible and UX is everything for an app.

It rarely works

2022-05-12

by KJ Chi

The app functionality is not as good as the desktop version. Most days I just get a white screen when I open the app, with greyed out areas where content should be. Other days it shows the dashboard menus but they can’t be clicked. And yet other days the features will suddenly stop working.

Just like the desktop version, there is always an issue with the time tracking widget, but it’s harder to refresh on the app (on the desktop version, the issue normally rights itself a few seconds after hitting the refresh button. Sometimes it has to be refreshed more than once though)

I keep trying the app though, because I really appreciate the desktop functionality.


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