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Contact Alertswiss Support


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About: The Alertswiss blog features all the latest civil protection-related news,
including information on recent deployments, drills and personnel, as well as
up-to-the-minute policy and planning developments. In an emergency, you may
find yourself confronted with questions you have never asked yourself before:
How do I contact my friends and relatives? Where should I go? What do I need to
take with me? An emergency plan will help.


 
  2024-11-19

Alertswiss Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: alertswiss@babs.admin.ch

Website: 🌍 Visit Alertswiss Website

Privacy Policy: https://www.alert.swiss/en/home/meta/legal-issues.html

Developer: Bundesamt für Bevölkerungsschutz








3 Most reported problems 😔💔

4.3 out of 5

Now is like a newspaper more than important alerts

2023-10-04

by Car31416

At the beginning, the alerts received were really relevant (and hence fewer), now they include a bunch of irrelevant stuff for the general population. As an example, a street closed, a house on fire become alerts for the whole country; with all due respect, that is important for the oweners and neighbors, but not a state of alert for the canton(s). It won’t be lo g before we start getting alerts when a cat gets trapped in a tree…

Braucht Apple Watch app.

2023-08-03

by Robert Huebi

Gut am iPad.
Besser am iPhone.
Am besten auf Apple Watch.

In English now...

2023-10-18

by Paul Sobon

Thank you for translating this important app into English!


Have a Problem with Alertswiss? Report Issue




Why should I report an Issue with Alertswiss?

  1. Pulling issues faced by users like you is a good way to draw attention of Alertswiss to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Alertswiss customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Alertswiss.


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