Contact t Support
Company Name: Tandem Diabetes Care Inc.
About: Tandem Diabetes Care develops medical devices for the treatment of diabetes offering diabetic
insulin pumps for adults and children.
Headquarters: San Diego, California, United States.
t Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with t:simulator™ App. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact t:simulator™ App. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Tandem Diabetes Care Inc.
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Get Pricing Info for Tandem Diabetes CareContact Tandem Diabetes Care! Or Contact Support
Need help using Tandem Diabetes Care? Try their Help Center now!
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Read 3 Customer Service Reviews 😭😔💔
Occlusions
by Rip Off One
this app give you basic functions. However real life, it's nothing like this simulator if they had an occlusion that came up every day or two then you might be talking about a real world simulator for this Insulin pump Simulator Tandem Has a problem with occlusions before warned before you purchased this pump. It's a real life issues. Occlusion stops All Insulin delivery you must change cartridge infusion set tubing. If you are out you do not have these items on hand. This will Cause your blood sugar to go extremely high. your customer service reps are rude they seem to have a attitude. I called about a faulty sensor related to the Dexcom G6 The rep sounded hesitant to replace it. Defective or faulty sensors are required to be replaced according to FDA guidelines.
T Simulator bombs on launch
by Chuck/peg
Was getting familiar with t-slim pump via your simulator program before deciding to purchase, on my Mac products using iOS 11. Apple just upgraded to ios12. Your simulator is incomparable with iOS 12. Have to quit learning your pump now, maybe this is a temporary problem?? Makes me think Tandem updates and upgrades are in jeopardy for Apple users in future Tandem improvements and compatibility issues. I would appreciate your input to your fix the current issue and also plans to prevent these issues in the future for us interested potential purchasing and users of your system. Thank you, Charles Trebnik
Fix app
by I Love Nursing!
I downloaded the app with full excitement to see if this pump is something I want to get. It crashes upon getting onto it. Does not work. The app only has stationary read only pages, but no ability to use the simulation. Very unfortunate.
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