Andaman7 app not working? crashes or has problems?

Andaman7 Status

Published by A7 Software on 2024-01-16

Andaman7 is a Personal Health Record for patients, built by patients. The
Andaman7 platform includes: - A complete Personal Health Record with complete
privacy (GDPR, HIPAA & others) - Connection to thousands of hospitals, EHRs &
labs.

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Common dislikes about Andaman7 app

- Technical issues may arise during setup

- Recent update caused issues with the keyboard and clickable fields, making the app difficult to use.

Have a Problem with Andaman7: My Health Records? Report Issue

Common Andaman7 Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Andaman7 app on iOS and Android devices. Solve all Andaman7 app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Andaman7 iPhone Issues and Solutions

Andaman7 iOS app crashes, not working, errors
Andaman7 iOS app network issues
Andaman7 on iOS has black/white screen

Andaman7 Android App Issues and Solutions

Andaman7 has errors/crashing/not working
Andaman7 server network connectivity issues
Andaman7 has black screen

Andaman7 iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Andaman7 app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Andaman7 app crashes or not working on Iphone (iOS):

Close and restart the Andaman7 app on iPhone
Update Andaman7 app to the Latest Version for iOS
Uninstall and reinstall Andaman7 iPhone app
Update your iPhone to the latest iOS version

Fix Andaman7 on iPhone unable to connect to server/internet connection issues::

To resolve Andaman7 network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Andaman7 black/white screen (blank screen) on iPhone:

Follow the Andaman7 iOS app troubleshooting guide Here →

Andaman7 Android App Issues and Solutions

Fix Andaman7 not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Andaman7 app issues:

Force Stop the Andaman7 App
1. On android, goto "Settings" » click Andaman7 app. » click "Force Stop".

Update Andaman7 to the latest version on PlayStore

Clear Andaman7 App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Andaman7 app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Andaman7.

Fix Andaman7 unable to contact server/ Andaman7 internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Andaman7 » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Andaman7 » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Andaman7 on android.

Solve Andaman7 black/white screens issue on Android:

Follow the Andaman7 android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at A7 Software, developers of Andaman7.

Verified email

Contact e-Mail: [email protected]

17.02% Contact Match

Developer: A7 Software

E-Mail: [email protected]

Website: Visit Andaman7 Website

About this app

Communication with patients is bidirectional. this app collects data from other health enabled apps & smart devices such as watches, weighing scales, glucose meters, blood pressure monitors, etc. this app is used by citizens in many countries & is available in 20+ languages. Important note: this app does not sell data & does not have access to the health data of patients. Share health related data with your family, your doctors, other health professionals via Andaman7 . It can be the full spectrum of data from patient questionnaires, hospital EHRs, lab test results, connected devices, etc. this app is extremely flexible, we can start a study 3-6x faster than current solutions. this app is a Personal Health Record for patients, built by patients. - Connection to thousands of hospitals, EHRs & labs. Download the this app healthcare application to keep your health data accessible with you at all times. As a patient, manage your family’s & your personal health data. Your health data is only stored only on your smartphone device. Medical History- Securely save your personal & family medical health history. Our health intermediation platform can be used by care actors for home care, remote patient monitoring, etc. You are the only one to have access to all your health info. this app is compliant with GDPR, HIPAA, GCP, FDA 21 CFR part 11, EU Annex 11. Patients must consent before sharing any data. We offer an easy way to connect to patients to run your decentralized or hybrid clinical trials, RWE or quality of life study, ePRO, eCOA. Vitals/Drugs/Immunizations - Chart & track vital health parameters. Import of Health Records from the Health app is only available in USA. Take control of your health by connecting to your hospital.