Indoor Finders app not working? crashes or has problems?

Indoor Finders Status

Last Updated on 2023-10-11 by IntelliGroups

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Common Indoor Finders Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Indoor Finders app on iOS and Android devices. Solve all Indoor Finders app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Indoor Finders iPhone Issues and Solutions

Indoor Finders iOS app crashes, not working, errors
Indoor Finders iOS app network issues
Indoor Finders on iOS has black/white screen

Indoor Finders Android App Issues and Solutions

Indoor Finders has errors/crashing/not working
Indoor Finders server network connectivity issues
Indoor Finders has black screen

Indoor Finders iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Indoor Finders app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Indoor Finders app crashes or not working on Iphone (iOS):

Close and restart the Indoor Finders app on iPhone
Update Indoor Finders app to the Latest Version for iOS
Uninstall and reinstall Indoor Finders iPhone app
Update your iPhone to the latest iOS version

Fix Indoor Finders on iPhone unable to connect to server/internet connection issues::

To resolve Indoor Finders network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Indoor Finders black/white screen (blank screen) on iPhone:

Follow the Indoor Finders iOS app troubleshooting guide Here →

Indoor Finders Android App Issues and Solutions

Fix Indoor Finders not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Indoor Finders app issues:

Force Stop the Indoor Finders App
1. On android, goto "Settings" » click Indoor Finders app. » click "Force Stop".

Update Indoor Finders to the latest version on PlayStore

Clear Indoor Finders App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Indoor Finders app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Indoor Finders.

Fix Indoor Finders unable to contact server/ Indoor Finders internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Indoor Finders » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Indoor Finders » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Indoor Finders on android.

Solve Indoor Finders black/white screens issue on Android:

Follow the Indoor Finders android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at IntelliGroups, developers of Indoor Finders.

About this app

Indoor Finders System (IFS) provides office indoor wayfinding, meeting room scheduling, people locator, seating management, space planning, and workspace reservation with an ultra-fast mobile app, kiosk, room display panel, and web portal in one comprehensive system. Authentication source supported: Active Directory, Google, SAML 2. 0, Okta, Office 365, and Exchange Web Service. This mobile app is one of the user front-ends of IFS. - Connect directly with enterprise calendaring systems. No plug-ins. Advancing To The Next Level Of Workplace Productivity! IndoorFinders requires a valid Indoor Finders service subscription and login is required to use IndoorFinders.