Sketchmate app not working? crashes or has problems?

Sketchmate Status

Last Updated on 2015-02-14 by FunPokes Inc.

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Common Sketchmate Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sketchmate app on iOS and Android devices. Solve all Sketchmate app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Sketchmate iPhone Issues and Solutions

Sketchmate iOS app crashes, not working, errors
Sketchmate iOS app network issues
Sketchmate on iOS has black/white screen

Sketchmate Android App Issues and Solutions

Sketchmate has errors/crashing/not working
Sketchmate server network connectivity issues
Sketchmate has black screen

Sketchmate iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Sketchmate app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Sketchmate app crashes or not working on Iphone (iOS):

Close and restart the Sketchmate app on iPhone
Update Sketchmate app to the Latest Version for iOS
Uninstall and reinstall Sketchmate iPhone app
Update your iPhone to the latest iOS version

Fix Sketchmate on iPhone unable to connect to server/internet connection issues::

To resolve Sketchmate network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Sketchmate black/white screen (blank screen) on iPhone:

Follow the Sketchmate iOS app troubleshooting guide Here →

Sketchmate Android App Issues and Solutions

Fix Sketchmate not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Sketchmate app issues:

Force Stop the Sketchmate App
1. On android, goto "Settings" » click Sketchmate app. » click "Force Stop".

Update Sketchmate to the latest version on PlayStore

Clear Sketchmate App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Sketchmate app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Sketchmate.

Fix Sketchmate unable to contact server/ Sketchmate internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Sketchmate » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Sketchmate » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sketchmate on android.

Solve Sketchmate black/white screens issue on Android:

Follow the Sketchmate android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at FunPokes Inc., developers of Sketchmate.

About this app

Important: This keyboard needs "Full Access" to copy your animation to the pasteboard. Support for Facebook, Twitter, WhatsApp, Line, WeChat is coming soon! Works with any app that accepts GIF animation (e. g. , iMessage, Mail, Notes). Surprise your friends with an animated sketch. We respect your privacy and DO NOT use that permission to transmit what you type and draw to anywhere.