HealthifyMe: Weight Loss Plan Reviews

This was a very disappointing experience. I joined with high expectations as I thought I would be able to benefit from a diet and sit was coach on demand at a reasonable rate. My coaches seem good and are very responsive. However the user experience is frustrating. Turns out they don’t have their own content for workout videos. The instructors designs and loads the videos in HealthifyMe that all haphazardly stitched together from the web. There is no uniformity in content - from different instructors scattered through the web, some are animated, some videos. It is such a cheap and tacky experience for the cost of a US gym monthly membership. Totally not worth it. If you are not creating your own content, investing in the tech platform, then what am I paying $65 a month for?
Again nothing against the coaches but not value for money. As a reference, I was a user of Sweat app that costed me $100 for the whole year. They had their own content, music, timers - everything seamlessly integrated into HealthifyMe . As a user, all I had to do was hit the workout plan and it navigated me through the entire smoothly. With HealthifyMe, I am supposed to tune into you tube to learn from a random instructional video, then time myself for the set (no music offered), then again go back into the main workout page, pick the next workout and repeat the process - it was so time consuming and frustrating. I am not looking forward to this at all. Will be seeking a refund.

Echoing other users cautions below, I’ve found the premium membership to be bad for the cost, and customer service for discontinuing membership is non-existent. When I signed up for the trial, I got a call with a consultant who pushed me to purchase the premium plan and told me they would work with the foods I had available in the house and provide a plan that fit in my lifestyle. The nutritionist I was assigned did not find out what I had available in the house, did not consider my lifestyle and gave me a plan that my doctor confirmed to me was wrong for my health needs and when I pushed back she basically told me to listen to her 7 years of experience. When I tried to cancel the membership because it was clearly not working for me, I discovered there was no easy way to do this. I contacted customer service and they keep promising to call within 30 minutes to help me cancel but it’s been over a day and neither have I received replies to my emails and nor have I been called. I’m pretty sure the call will just focus on trying to manipulate me into staying.

TL;DR: Non-transparent, bait and switch process, not easy to cancel membership. Do not recommend any of their paid plans.

The workout/diet plans have been helpful and allowed me to build good habits. The coaches are also very supportive, friendly and responsive to my concerns. Also the food database allows me to log various type of foods. HealthifyMe lets me track my water intake and sets up reminders. The transformation stories also very motivational. They recently added a lots of free live sessions that are helping to educate about daily healthy life hacks and also how to implement them.

I started using HealthifyMe two months back and I had very bad experience. My daughter in law referred HealthifyMe to me but right after giving 5 star reviews over the phone I started having difficulties in scheduling calls and getting connect to the coach. I also tried to change my diet coach but did not work. I would want to ask to the developers that I paid $540 for this kind of service?? And please do not ask me to drop an email because I have tried that too. The person is telling my daughter in law (since she brought HealthifyMe to me) to call from three days now but never got a call from him. Very unprofessional behavior and service. I want my partial money back. Customer service in India is never going to change, in fact it is getting worst.

I was duped by this company to signup for their premium 6-month plan. They provided me with excellent service before I signed up. But after I signed up, they stopped responding at all. The advice from their so called nutritionists is terrible and completely useless. I have been asking for 3 weeks to get a refund and no one has gotten back to me. This is a prime example of terrible customer service. Also, HealthifyMe bypassed Apple’s in-app purchase policy and required me to provide my CC information into their browser. Because of this, I wasn’t even able to get a refund by calling Apple. HealthifyMe is a scam! Do not do not fall for their marketing tactics and sign up for their premium subscription.

This is a perfect app for Indian foods. If you are working out and still wonders why your muscles are not growing or why weight is not reducing and if you wants to control your diet by measuring calories then HealthifyMe is for you. It gives perfect calories requirement per meal and tells you how much protein, fats and carb required to consume in each meal. In the end you can see the result weather you have consumed enough or extra. Good job done by developers. Thumbs up 👍.

Best app in India for any health goal, if bought with premium plans. The dietitian and fitness coach designs good diet and workout plans as per your health and goal and they keep following up with you. They still need to work on making plans more practical. Customer service is great. App User Interface, features are good, food database is awesome. The fitness plan also gives you videos on how to do each workout. The only feature that doesn’t work is reminders. Somehow it’s not usable if you are abroad in different timezone.

While HealthifyMe commits to provide support but it’s not true. I purchased premium program for almost 400 dollars and initially for a week or two, coaches followed up with the progress. After that it was like I didn’t existed. There was no one who was tracking my progress. I stopped even putting my daily report for 10-15 days and no one was bothered to come back and check.
Weight loss is a journey and the user needs constant support, push. If by just giving a diet and exercise plan, you expect that user will follow and there are no action required anymore . This is wrong . If weight loss had been this easy, why someone would even purchase your plans.
A user needs someone who can provide constant support not just from diet and exercise perspective but mental and emotional support as well.
All this is sort of support is missing.
Now I regret purchasing and loosing my money.
I do not recommend HealthifyMe to anyone
Only those who are self motivated may want to try HealthifyMe.
Highly disappointed

Healthyfyme is a wonderful app. They actually follow up with you. It is not like other apps where you join the program and no one cares what you are doing.
Their coaches are constantly calling to check your progress and they actually help you to succeed.
My workout coach Aqeeb Mohammad and my diet coach Sanjana are super caring. I love them both for being so helpful and caring.
I highly recommend HealthifyMe

You will never get your money back if you are not satisfied with premium subscription. Coaches try connect with you promise you a lot but at the end of the day HealthifyMe doesn’t help a lot. Very slow and disappointing customer service. Go for the free version and don’t waste Money on premium subscription and don’t fall into the gimmicks of free upgrade and trial premium periods you will never get your money back if you are not satisfied with the services.

We are Indians living in USA. We were looking for a diet plan which contains Indian food items. This made our life simple with the food selection to knowing the quantity we need to eat.

Also the dieticians and health coaches are very knowledgeable and listen to our concerns and address them immediately.

Only if they can add the new items quickly into their database which we buy here like would be excellent so that we can track our food intake properly.

HealthifyMe has wide range of food entrees, which makes it easy to track. I also like the tracking of water, nutrients and log exercise and steps.
It gives many suggestions for proteins or various food items. I purchased HealthifyMe to try for six months, and i am happy. It makes a good diet chart and we can alter or change. And the nutritionist Q&A sessions are very informative.

I use the Free version of HealthifyMe and used it last 3 years. I love it that they have a very very wide range of foods in their library which helps in accurately logging in food I ate. I like it that it breaks down information on carb, fat and protein eaten during the day helping me make better food choices.

I can log in exercise and have a fitness goal for the week. Very helpful App.

Have been using HealthifyMe for the last three years now to track food and exercise. A lot of improvement in HealthifyMe from when I started . Very user friendly. Frankly it has helped me maintain good health. I am 69 years old and only visiting my primary doctor for my annual wellness visit once in a year since using HealthifyMe.

I was struggling to measure calories I was consuming. I used other apps but most of them need measurements of ingredients used in Indian foods. In HealthifyMe measuring is easy and easily understood by me. It also has American foods so it is best of both worlds. It would be better if it has functionality to scan bar codes or put in, for example a Taco Bell or Olive Garden food item directly in HealthifyMe

This company is a fraud! Beware of them and do not pay them a dime!

I initiated a chat with them a few months back and they quickly called me, told me rules of how they have some scheme going on, I could try and If I don’t like the service they will cancel and do a prorated refund with in 90 days.

I have been running behind them for months, the number they give doesn’t work, they reach you at absurd hours of night and they verbally just change their rules, haven’t returned my money, HealthifyMe doesn’t stop sending tons of notification that are automated but seem like from actual people...fraud customer experience.

Beware, stay away and don’t pay them your hard earned money.

They don’t seem to following Apple guidelines, why is apple even allowing them to be on the store?

Skeptical at first than became a believer. I was able to track my caloric intake and was able to set a goal of losing weight and most importantly, was able to meet & exceed my goal. For people that eat Indian & American food, HealthifyMe is great for tracking calories and other things like achieving goals like weight loss, strength training, etc!!

I downloaded HealthifyMe and opted for 6 months premium(transform) plan for which they charged $450... initially they sent me a pdf with meal plan and their ends the support from them... after that no proper response ... I told them the meal plan is not working for me as it didn’t have any affect on my weight and requested them to change it... they said yes and it’s been 2 weeks no response.

I contacted the support guys and no one responded... So once they get the money they ignore you. right now all I’m receiving is their automated messages.

I love the fact that I can track my meals (especially the hard to find Indian food), water intake and daily activity on HealthifyMe , it gives you points for tasks turning it into a little competition to help achieve goals. Could do without the constant reminders to buy their in-app services though. Nothing against their services, it’s just that I don’t have a use for them. I’m sure a lot of others do.

On immediately installing HealthifyMe someone will keep calling you , try to reach on WhatsApp , leaving voicemails etc .. they won’t let you try HealthifyMe in peace. Before you can even try exploring HealthifyMe they want to bait you into buying some program just like credit card companies or insurance companies.

The user experience is pathetic. You click on the diet planning tool then exit it, a bot ‘Aisha’ appears with a chat window every single time until you give up.
Another agent ‘Rizwana’ will keep sending you good morning messages at mid night and late evenings until you respond.

It’s just been a day guys .. I wanted to try HealthifyMe in peace and if it works out would have explored more . But from other reviews and my own experience you seem to be more of scam than providing a good fitness app experience.

Awesome apps to review day to day meal input calories which in turn helps us evaluate our intake vs calorie burnt. Also coaches are perfectly trained, motivate us to keep control on our diet and monitor our routine exercise. I will definitely recommend this apps to anyone who want to loose weight in balanced step and in healthy way without compromising Skelton muscle mass.

I love HealthifyMe since it has all the Indian food categories and a wide range of recipes but it would be great if you could integrate this data with Apple health app course it would make much more sense since all my watch data is readily available on the health app. Other apps already provide this kind of data integration so why can’t you ?