Contact ZIIP Beauty Support
Company Name: Ziip, Inc.
About: Experience elevated beauty with ZIIP
The ZIIP Beauty App connects you to
everything ZIIP has to offer, whether you are using the OX, GX or the latest
ZIIP HALO device. It was developed in-house using feedback from over 10 million
electrical facial treatments since ZIIP’s launch in 2015.
ZIIP Beauty Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Ziip, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit ZIIP Beauty Website
Privacy Policy: https://www.iubenda.com/privacy-policy/56577271
Developer: ZIIP
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3 Most reported problems 😔💔
Super frustrating
by APN987
While I like the ability to choose different treatments based on my needs, the app itself is really frustrating. The pace of the video is different from the actual device so they’re never quite in sync. The device doesn’t pause when it’s not in contact with your face, it just keeps going. You can neither fast forward nor rewind the videos so once you’re out of sync there’s nothing you can do. I would much prefer a guide like Nuface has with diagrams with the positions and repetitions so you can move at the actual pace of the device. Rather than relaxing, the treatments are super frustrating the more out of sync they become. The videos are nice as a reference but should t be the only way to do a treatment.
App has never worked.
by Celeste555
The device itself is great, but the app has never worked. I’ve never done a treatment where the device and the app synced up. My device either shuts off before the treatment is finished, or the treatment ends while the device is continuing. It’s tough because the frequency and intensity of the microcurrent is timed to her movements. So if the device is out of sync, you could be applying heavier microcurrents to a place that doesn’t need it. The app is essential. Not sure why they’re not putting much more time and energy into perfecting it.
Functional, but really inefficient.
by A.Mounei
When I’m trying to get a program going, or am in a hurry in the morning, I can’t say that I’m a big fan of having to log back in to the application, which seems to be a recurring issue. Similarly, I’m not a fan at ALL of having to endure 10-15 seconds of hearing fluff about the program I’m doing- e.g. “You’re going to love this, it’s easy, it’s fast-“
Is it fast? We’re 30 seconds deep, and I can’t fast forward through to your hype talk about a program I’ve done before.
The videos are also super inefficient, with tips for applying the program sometimes only showing up on the second half of the program.
Diagrams would be so much more effective than these videos, which take over your audio, and aren’t doing anything a diagram couldn’t.
Have a Problem with ZIIP Beauty? Report Issue
Why should I report an Issue with ZIIP Beauty?
- Pulling issues faced by users like you is a good way to draw attention of ZIIP Beauty to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a ZIIP Beauty customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ZIIP Beauty.
