Contact Buddy Support

I downloaded this app on my iPad and signed in using a regular email. Purchased the premium, then downloaded it on my iPhone and tried to sync my purchase. Nothing. No option to reset password so I read up on it and it states to email support to reset password. I sent two emails and it’s been over a week and a half, no reply from them at all. I do not recommend this for anyone who may have an issue in the future because of this is any indication to their support, it’s non existent. I am filing a claim with Apple with proof of my sent emails with no replies to help me sync my two devices, and possibly even going to contact Discover to charge back on it. I don’t mind paying for anything, but when there’s no assistance when a customer has an issue, I don’t think that company should be allowed to continue to be on this platform. Total rip-off. Bad business. There really are better apps out there with amazing support from the developer, don’t waste your money on this one. It’s all good until you have an issue…. Note to the developer: please don’t bother replying to this review with any fake attempts to finally help. You could’ve done that to the email I sent about two weeks ago.

My search for a budget/spending app continues. The graphics on this one are about the best I’ve seen, easy to interpret. Seems it would keep just the right amount of data for those of us don’t want to link to bank accounts and credit lines. I know what’s in my checking account. What I want to know is where my money is going and where I could most comfortably save money. My problem with this app is with the user interface. I simply could not get it to let me add a new category to the budget section. And I am not sure why the categories in spending and budgeting are different. These should be the same and linked. Also I should be able to click through on a nonbudgeted item and move it to a budget category. And every time I set up a new category for spending, I should immediately be able to attach it to a budgeted category/amount. I will keep an eye on upgrades to this app if I don’t find the right thing soon because I see the potential. Just not there for me yet.

I’ll start by saying that I lost all of my data—just gone. Somewhere between trying to create a new budget for next month and deciding to cancel my subscription, everything just disappeared without warning. I’m inclined to give the app the lowest rating possible for this sort of a thing. (If the app loses data, the app actually has negative value.) That being said, I feel the developer did a lot of things well. The app looks great, which was part of what made it stand out among the others. The feature set is decent, and I appreciate being able to do a biweekly budget, but in my opinion the $4.99/month subscription plan doesn’t really make sense. I’ve read the developer’s reasoning regarding it, but as a consumer I’ve got to say that it should probably be priced around $0.99 or $1.99. In conclusion, this app was almost good enough to keep me using it, but the $4.99 per month has me walking away, and the loss of data has me writing the review.