Your Texas Benefits app not working? crashes or has problems?

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I have a problem with Your Texas Benefits

Are you having issues? Select the issue you are having below and provide feedback to Your Texas Benefits.




⚠️ Most reported problems ⚠️

Not working
57.0%

Login
14.0%

Something else
12.0%

Crashes
8.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Your Texas Benefits Problems 😠👌🔥

- Website help tab gives incorrect directions to upload files

- App does not work with voiceover

- Bad customer service from Texas Health Services

- Employees at window do not seem to want to help

  42 Reported Issues: 😵🆘🛟🚨📢

Jessica Diaz
2023-01-28

I'm not able to log in. It says system is down

Jessica Zinn
2022-12-27

i keep trying to send in renew, but keep getting an error message. error 10-1672167494960-29

Nguyet Dang
2022-12-20

I try Renewing My Baby Angelina Tieu Medicaid Application Online but When I try to Send and submit it , It would keep telling me System Error?

Laura
2022-11-06

not working crashes sends to website not reachable check connection. every thing else works on my computer, but this site. so no not my connection

Prietha Valentine
2022-10-22

I try to login in and I keep getting it's taking to long to respond check my connection and I'm using a phone not a computer. Help please we don't want or need our benefits to be taken away due to y'all errors.

Yumi
2022-08-21

everyrime i try logging in on website or on the yourtexasbenefit app it says that is being updated that i can use it when they are finish updating it and is like everyday..

Sharon
2022-08-21

When I select paperless I get a system error through the app as well as the site. On the site I save the selections for email alerts and it says system error.

Hannah Keeler
2022-08-16

Everytime i try to log into my account it says system error. Could it be because in using an android

Kyle Chaddick
2022-08-09

Everytime I try to login it says system error

Jessicca
2022-07-18

I cant renew my benefits it keeps saying system error. Tried it twice!!

Amber Holmes
2022-07-15

My login won't work, it had username and password saved but just stopped working. I hit forgot username just to double check and I had the correct one. Then I hit forgot password and just set a new one, but the new one doesn't let me login either, what's going on??

Lucy Hernandez
2022-04-19

The app keeps giving me errors and won't let me send my renewal.

Showing 31-42 of 42

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Common Your Texas Benefits Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HHSC, developers of Your Texas Benefits.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Your Texas Benefits Website

Privacy Policy: https://www.hhs.texas.gov/health-human-services-agencies-notice-privacy-practices

Developer: Texas Health & Human Services Commission




About this app

Set up and view alerts about your cases, like when it’s time to renew your benefits.  Use YourTexasBenefits to take a photo and send us files we need, like a copy of your paycheck.  Manage and view your cases anytime you want – right from your phone.  You also can report certain changes to your cases and find an office near you. • Set up a new Your Texas Benefits account if you don't already have one. • Find out if it’s time to renew your benefits. • Sign up to go paperless and view letters / forms we send you. • Upload photos of the files or forms we need from you and then send them to us. • View files you’ve uploaded and sent us through the website and app.