Contact WinIt Support

by Yazzzye

WinIt was able to connect me with a law firm that’s was able to dismiss 1 out of 2 tickets. I entered my ticket info to check pricing but didn’t check out right away. After that I kept receiving calls from their team trying to sell their service which is basically a middle man to connect you to a lawyer. After I decided to proceed and pay the app states I should expect a call from the lawyer. Also the sales women stated I would receive a call. I never received a call from the lawyer and the statement I provided the saleswomen was never forwarded to the lawyer. When I spoke to customer service they stated it wasn’t their responsibility to forward info to the law firm and offered a $20 refund. Considering I was given incorrect info by their sales team and was told I was lying by their customer service team I would never use this service again. Do yourself a favor and just search for a lawyer via google. Terrible communication, rude customer service, and lack of accountability is a spot on description. I now have 3 points on my license and had to pay a fine because of the terrible law firm they connected me to.

by Belle9387

So basically my boyfriend decided to use this app got a boot on his car for 5 parking violations that he had used winit to resolve (2 of which had their hearings complete and were in judgment, and the other 3 were in judgement). He had to end up paying over $600 additional fines to get the boot off his car and ended up having to pay for the boot, tickets and all additional late penalty fees. I also had used winit to resolve one of my tickets, but after seeing what had happened to him I decided to pay my ticket and asked winit to dismiss my ticket, which they said they weren’t able to do since it was already in the “system”. Then I got notified two weeks later that they had won my case....Great for me! Not. That meant I paid for this ticket again (but only $30, original ticket was $60). Then they told me that I could get my money back from the state by filling out a form (which we all know is never going to happen). So basically I ended up paying for the ticket twice and my boyfriend had to pay $300 for a boot and $300 in additional interest fees! So use caution.

by Independent Girl

WinIt is actually more like LoseIt when it comes to my tickets. I have referred 10 people (credited for only one), whatever. Have supported the app for a very long time, before I downloaded it. Yet, have not been able to WIN one ticket even after I’ve provided photographic evidence that I was right. Had I just taken the time to go to the DMV myself and fought it, I’ve would’ve won. Gladly, I didn’t report my traffic ticket to winit, just went myself and fought it. I won that ticket, no points, and left satisfied that I won, FINALLY.
WinIt will work for some, but if you already have had tickets in the past, your best chance is to fight it yourself and not through the app. Also Off The Record (they help with traffic tickets only) and the NYC (Pay or Dispute) app is amazing. Dispute it yourself (via online hearing) and pay on the app. No extra charges or third party to deal with.

I will continue to tell people about you if they’re new to driving, but with warnings if they’re not. Besides that Best wishes for the future.