Contact FrontierTV Support

by Tib IV

When it was Verizon I could watch 90% of the channels away from home. Now I can no longer do that. The same channels that were playable away from home with the Verizon Fios app are not playable with the FrontierTV app. How can it be licensing issues if those same channels were playable when it was Verizon. I have read through the reviews here and most of them complain about this same issue and the developers don’t even care to respond to any of the reviewers. It is obviously a known issue and they just don't care, are incompetent or even worse the company won’t provide the tools or resources to fix the issue. Its sad to see such a great product go to waste with such a large company. I guess we shouldn't be surprised, the smoke and mirrors 1:15 reverse stick split failed and the price per share is already back down to what it was before the gimmick was pulled. All it would take now is for the NASDAQ to unlist Frontier and it will officially be a penny stock...smh.

by SoonTo

Very frustrating app. I've only been TRYING to use it for a couple of days, but so far, if I try to use any kind of navigation... like the forward or rewind buttons, or the timeline scroll bar at the top, it just locks up. After shuttingalways crashin... just shuts down any t Ike you try to do anyth. I wanted to blame it on my old phone and OLD iPad but both are new now and it’s NOT ANY BTTER. it (the app) down and going through the startup/selection again, it "resumes" playback well before the spot where it froze, so I have to watch the whole thing over AGAIN. (I can't navigate forward to where I was cut off or it will just freeze again.)

It's also frustrating that I have to watch it on the portable devices small screen. I have an HDMI adaptor so I can view things on a larger screen, which works with pretty much everything but this app.

June update: Still TRYING to use this P.O.S., but STILL encountering the SAME problems. I KEEP getting bugged to rate it, so here I am again. Unfortunately "one star" is as low as it goes.

On another front, my wireless router no longer puts out enough power to cover my house. I used to be able to log in to the router and adjust the output power but Frontier apparently "upgraded" the firmware, so I no longer have that option. (And I no longer have usable internet in or around most of the house.)

by • DARREN •

This app needs to much work and so many features are either missing or don’t work as well as they should. Hard to believe they can’t even do full screen video on the iPad. App Doesn’t work right when you add a mesh WiFi router to your network, and the frontier router is not strong enough to get to the whole house. Basically this is not well thought out at all as an app. And the company doesn’t care they just keep updating it without improving it. On iPhone or iPad there’s a white line on the screen when watching full screen video, every other video app tells that white line to fade away, not this one, you have to look at it the whole time. They won’t even see this review, as a company they could not care less. Typical tv company.