Contact Watch TNT Support

by Mtairos

Firstly, I don’t understand why the smart TV TNT app would exist just to require you to download the phone app to cast onto the TV. Secondly, this app is awful. Trying to watch a show while casting will randomly switch to a different live video without even pressing anything. It allows you to do other things on your phone while you use the app but then will also randomly switch to live video. You are unable to see what you have recently watched or resume the video it randomly exited out of so you have to scroll through the video and try and find where it left off. I would like to delete and no longer use this app as soon as possible but unfortunately I can’t watch the show I want to on any other service without paying for another extra subscription. This needs to change. I don’t understand why this has such good reviews.

EDIT: Have checked all the suggestions after the developer response and am having the same issues. I even tried using the app on a different phone and the issues still occur. If you exit the app, the video you’re watching will stop and switch to a different video. Since for some reason there isn’t a feature which saves your place on the video that you have been watching, we have to restart it and scroll through to try and find where we left off. Still do not understand why it has 4/5 stars when so many people in the recent comments are also having issues with the app.

by Zafferano

Update 3/1/22 - still the worst app on the App Store. And now all the issues that plague the app also plague the browser experience.

Edited this review after the developer response, to say that NOTHING CHANGES AFTER REINSTALLING! Nothing has changed in 4 years. It is a total disaster and frustration to use. I watch fewer NBA games because they are on TNT and i know if I try to watch a game on the app I’ll miss half of it restarting the stupid app and trying to get it to work. And if the game is close, you can bet it will crash or freeze at the end when there’s a commercial break every 10 seconds. Developers: try using this app yourselves before releasing it. Original: I have been “watching” nba games on the tnt app for 3 or 4 years now. The great app team at TNT continues to produce an astoundingly bad product which malfunctions in the same ways year after year. You want to change the volume? Get ready for the app to freeze, and then to restart the 135 seconds of ads it serves up when you try to watch something. Those ads will also freeze and restart from the beginning. Video quality is worse than it’s ever been this year regardless of the quality of your connection. The ads however are crystal clear HD. It’s just disgusting how terrible this app is. Good luck catching the game on TNT!

by Ben88888

EDIT: I wrote the scathing review below last year. I got an email from the developer apologizing for my user experience, promising improvements. But this year the app is somehow worse!!! Now not only does it freeze constantly and play a 30 second commercial upon reboot (making you miss game action) but it just randomly rewinds by minutes. Seriously, this is THE WORST app I use. With all the resources TNT has, why the eff is their app this pathetically awful?

I see the tnt app has a good rating. What?!?!?!?! I’ve found it to be the most buggy, least reliable, most frequently crashing app I use. As if the CONSTANT crashes weren’t bad enough, they play a 30 second commercial every time you have to reopen it. Which is doubly obnoxious when you’re watching the nba. I thought the problem might be my older iPad and Apple TV. Of course, I didn’t have this crashing problem with any other app. It was time so I upgraded. And STILL this is the buggiest, crashiest, most annoying app I use. Also, no Apple TV app makes me sign in more often. And the iPad version doesn’t have a volume control. It can’t just be me who has this app crash constantly. But they have a good score. I don’t get it. Hate. This. App.