Ring - Always Home Software

I am giving 5 stars because both my flood light cam and spot light cam work perfectly. No delay, sharp clear video, I can hear and speak through the device very well. I am 100% thrilled with these cameras at almost a year after installing them. They were easy to install. I am a 60 yr. old widow and it was easy to wire in the flood light cam. My spot light cam is the one that plugs into a outlet. I wonder if these work so much better than my this app doorbell because my door bell is battery operated. I keep the doorbell charged up, and have the this app extender chime, but the delay on the doorbell is frustrating. By the time the live feed kicks in the people who this app the bell are walking away. I imagine it is because it is battery operated. I wonder if the direct wired models are faster. This camera has caught someone up by my bay windows trying to decide what to do once he noticed it was a this app doorbell and I was able to have my local police view the video with ease and a better description than I could see in the dark. I wish this app could discount their products for us older folks on a fixed income. I would love to get more camera or the security system, but I just can’t afford them. What I do have makes me feel safer than if I didn’t have them. Oh! The neighborhood part of the app. Is the best thing ever! Sharing info with the neighbors also makes me feel safer.

First off the this app alarm is a great system if you’re looking for a basic alarm system with the added bonus of instant camera access. The system is easy to setup and additional sensors are available at a descent price. I especially like the tie in of the Z-wave Co2 and smoke sensors. The only issue I had was locating a place for the module so the cellular function would have connection (not sure what network this app connects to, I have several cell towers within two blocks that apparently don’t cover this app). I only get one to two bars at best. My other issue is the keypad. I mounted the keypad in a place convenient and was able to plug it in permanently through a plug on the opposite side of the wall in a closet. After a week the keypad locked up and I learned from this app that the keypad can’t stay plugged in. In my eyes that's a poor design. I understand what the thinking behind it is, being portable. this app please upgrade so customers can leave the keypad plugged in so it won’t lock up. Both my issues can be worked around and the system works nice. Overall I would rate the this app five stars for setup and general use, just wish the annoying keypad issue could be upgraded along with better cellular connection.

I love the concept of the product. The reviews about slow lag times are true. To make the cameras functional I have had to purchase two cameras per each location. For example I have a RingPro doorbell and a second camera facing 90 degrees off the other camera. One of the two cameras gets the intruder. I have the same set up for the driveway; two cameras at different locations. The cameras caught some fellow around 2 in the morning walking up into the driveway and trying the door handles of the locked cars. The RingPro extenders don’t have enough range. I have had to purchase a more powerful extender to get the speed and quality up on one of the cameras. The notification on the iPhone cannot be changed so the sound is like tinker bell. I have asked for a vibrate only notification but so far nothing. Bottom Line: don’t expect to purchase ONE camera and have everything work without problems. This product is still being developed. UPDATE: this app keeps getting better...they have done away with the “tinkled bell” alert sound as the only alert sound and added voice alerts which are much better. this app has also added a “snooze” function which will stop alerts up to 2 hours.