User guide app not working? crashes or has problems?

User guide Status

Last Updated on 2016-09-19 by Anna Lozovskaya

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Common User guide Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot User guide app on iOS and Android devices. Solve all User guide app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

User guide iPhone Issues and Solutions

User guide iOS app crashes, not working, errors
User guide iOS app network issues
User guide on iOS has black/white screen

User guide Android App Issues and Solutions

User guide has errors/crashing/not working
User guide server network connectivity issues
User guide has black screen

User guide iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever User guide app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix User guide app crashes or not working on Iphone (iOS):

Close and restart the User guide app on iPhone
Update User guide app to the Latest Version for iOS
Uninstall and reinstall User guide iPhone app
Update your iPhone to the latest iOS version

Fix User guide on iPhone unable to connect to server/internet connection issues::

To resolve User guide network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix User guide black/white screen (blank screen) on iPhone:

Follow the User guide iOS app troubleshooting guide Here →

User guide Android App Issues and Solutions

Fix User guide not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent User guide app issues:

Force Stop the User guide App
1. On android, goto "Settings" » click User guide app. » click "Force Stop".

Update User guide to the latest version on PlayStore

Clear User guide App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "User guide app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch User guide.

Fix User guide unable to contact server/ User guide internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click User guide » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got User guide » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch User guide on android.

Solve User guide black/white screens issue on Android:

Follow the User guide android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Anna Lozovskaya, developers of User guide.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Move to iOS Website

Privacy Policy: http://www.apple.com/privacy/privacy-policy/

Developer: Apple

About this app

This application will guide you through all the new features of the newest iOS 9. It is suitable for both iPhone and iPad users. Our user manual is compiled like a training course - your study will begin from easy parts, and the difficulty will increase with each lesson.