Contact DeviantArt Support

by @frybanshee139

I don’t know what you guys did with your latest “update” but have you ever heard the saying “if it isn’t broken, don’t fix it”? The previous version was just fine! At least I could submit deviations on mobile in that version! But now? The app crashes every single time I try to press the submit deviation button! And as if that wasn’t bad enough, the explore page is seriously buggy. The deviations repeat themselves almost endlessly, making it hard to find what you were looking for! Rating 1 star because of this. Fix these issues, or bring back the old version, and I might consider changing to three stars. If you do it within three weeks, five stars :)

UPDATE: Okay, now I can’t even access anything! I thought it was my connection, so I turned off Wi-Fi, but that didn’t do anything! I wish I could rate 0 stars. Your app doesn’t even work anymore!

Update to update: The same problems persist. The only thing that was fixed was the submit button, but now whenever I try to reply to comments on my deviations, status updates, and profile, the app will randomly crash and not even let me type a reply!

by The Doctor 1998

As everyone knows, this app underwent drastic changes, but with those changes came a decent amount of bugs and inconveniences. It’s not just this app though, the site is damaged and the DeviantArtExplorer app is damaged. On this app, I can’t scroll through a collection without seeing the content repeat itself. On the Explorer app, I can’t even see my whole collection. On the website, I wanted to see the first picture I favorited, so I changed the browsing settings from scrolling to pages, but that setting really doesn’t do anything but frustrate the users because it doesn’t change the browsing settings. This app was working fine before the update, and I am fine with changes so long as it’s for the better. I have nothing against the design, but the functionality of the apps and the website need to be fixed or the users will just become too frustrated with DeviantArt all together. I don’t expect anyone who has a say in how this app is being ran to read or even consider what I’m saying, but I have been too frustrated with how many things need to be fixed to stay quiet.

by DunoYet

Ok. To start it off when you go to the search menu and search something it keeps repeating the same 10 rows or so over and over and eventually it goes to the next 10 or so rows and repeats.
Second, half the stuff on my recommended page is half naked anime girls, first of all I don’t like it and second I don’t think everyone wants to see that the first time they open the app that may result in the deleting the app. Third make it so the drawings fit in the screen so you don’t have to click on it, and pls make an option we’re you can instead of it being one big row make it so it’s like a page from a graphic novel when your scrolling through art. And last but not least, fourth, sometimes when I’m scrolling through art the pictures are real pixelated and take like 30 seconds to not be pixelated, and sometimes it’s just black, there is nothing but black. Fifth, add a recent tab we’re the most recent artworks can be seen so we don’t have to wait 30 years for someone to see our art
It would be nice if you fixed these so pls do.

-DunoYetYT