Contact Pixelmator Classic iOS Support
Company Name: Pixelmator Team
About: Pixelmator is a powerful, full-featured, layer-based image editor that lets you
add shapes, images, and text to create beautiful image compositions, touch up
and enhance images, sketch, and paint on iPad and iPhone alike.
Designed
exclusively for iOS and iPadOS, Pixelmator takes full advantage of the latest
iOS and iPadOS 17 features and technologies, giving you innovative, fast, and
powerful tools.
Pixelmator Classic iOS Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Pixelmator Team
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3 Most reported problems 😔💔
Latest version very buggy
by Bhermes123
Most recent update is very buggy. I don’t remember what they say they “fixed” but I can tell you what they broke. You have a 50% chance of the app saving your changes. It may just spin and spin and never resolve back to the file screen. Then after restarting it, your changes are gone! I’ve have to force quit it multiple times a day. I have a very capable M1 iPad Pro fully updated. This should not be happening. Often just opening the app results in a blank grey screen (even if it was already running in background) it’s back to being unusable and a constant risk of losing hours of your work. Export things out before saving or you may lose an entire day. I did.
Don’t bother if using on an iPad
by Drivenbyart
Quite possibly the worst $10 I’ve ever spent. I was googling apps that allowed you to darken shadows on a face in a photo. Basically just changing the lighting a little. I landed on the Pixelmator website and it showed the tools to do just that.
I went to the App Store and found Pixelmator. Since it was $9.99 I figured it was the pro version. Ugh. The iOS version is very basic and does not do what I saw advertised on their website.
I went back to relook the feature. It said Pixelmator pro which is what I thought I purchased.
I went back to the App Store and found Pixelmator pro with a different logo and was unable to purchase it for iPad. The version I previously purchased was only for the iPad. They are both from the same company.
**Be careful to purchase the version that is compatible with your device. I spent $10 for features that are subpar for editing photos on an ipad**
Poor iPad experience, but solid iPhone app
by AppInspector07
I’ve been a big fan of the Pixelmator family of apps for years, but I’m really disappointed by the iPad UI and painfully limited feature set of this app. They’ve had years to improve it and I just don’t see any progress on the iPad front.
I totally understand the compromises that were made for iPhone, and this app shines on that small screen. But compared to Pixelmator Pro (or Pixelmator Classic, RIP), this app is a toy. The fact that there isn’t even a proper toolbar for the iPad experience is baffling.
Hiding so many basic functions behind layers of menus doesn’t make sense on an 11 inch screen. I would pay good money for a proper Pixelmator Pro port for iPadOS.
Have a Problem with Pixelmator Classic iOS? Report Issue
Why should I report an Issue with Pixelmator Classic iOS?
- Pulling issues faced by users like you is a good way to draw attention of Pixelmator Classic iOS to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Pixelmator Classic iOS customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Pixelmator Classic iOS.
