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by Your Mom's Name

There are a few good movies but nothing major. This app is a list of old and foreign films with a few Redbox movies thrown in for fun. When you write a review and it’s not stellar, the review doesn’t show up on the reviews. There are a few gems, yet they are b flicks and very few and far between. Most of the time you watch a movie just to be disappointed. The service works well. Unless you can speak 10 languages or want to read for an hour skip it. I paid for a year so I guess I’m in it. I may cancel soon and they can keep the money. Who knows? Better to just rent a few from companies that don’t cut review or skimp on movies. I looked forward to this app. Now I’m just kicking myself for this decision. I’m writing this because I can’t find a single movie to watch after having shutter for a month. One full month and now I have an app that is as useful as a trampoline in outer space. The scary part of shutter is that I signed up for a year. That’s the first scary thing I have experienced with this app. No name movies most of which have been around longer than my 17 year old daughter. Why can this company not listen to horror fans? This app was made for hipsters and loners who don’t know quality. This is sad because the idea is epic but the execution was lack luster to say the least. There are very few movies on the app and very few worth while titles.

by Aarjh93

I have been a long time on and off Shudder subscriber, cancelling once getting thru everything new and restarting when I saw new things. One day I decided to cancel and was promoted with a free month to stick around, which I took. I didn’t cancel before the end of that month, and was continuing to watch content under the impression I had simply been put back on my old monthly billing cycle since I hadn’t yet cancelled. About 2 months after the free month, I went to cancel again only to see they had actually restarted my subscription at an annual billing rate. They changed my billing terms, pulled almost $60 from my account in the middle of a pandemic, and when I asked for an adjusted refund with the months used deducted, I was provided with a screenshot proving I had been using my account and that these were terms I agreed to. I think it’s beyond sneaky to offer a free month and slip in a complete change of contract, and then do everything in your power to keep someone from recouping their losses. I enjoyed Shudder and would have continued to subscribe on and off as I had been doing, but once the annual cycle is complete I’ll be continuing my crusade to let everyone know this company cheats its loyal customers out of large chunks of money in the most desperate of times.

by Italiancouture7

I subscribed for a free subscription, but I just didn’t really have time to use it. So I went to cancel it before it charged me, and then I was offered a one-month extension. So I decided why not. Little did I know when I accepted it, that they charged me $60 that very day. I noticed it a week later, and tried to cancel and open a dispute. Instead of answering my ticket they just closed it out and told me there was no problem. I have tried over and over and over to cancel my membership, but it keeps saying that it’s still active. When I contacted the company they didn’t even seem concerned at all that I have been wrongfully charged, and that I couldn’t cancel my subscription. They just kept telling me that I can’t just delete the app to cancel, which I didn’t. I’m not an idiot. I even provided a screenshot of the confirmation. The company is awful, and completely incompetent. I dug through the reviews and saw this has happened to a few others. I was able to dispute the charge with my bank, and get a stop payment. With zero help from the company, who I cannot believe is owned and operated by AMC!! It just blows my mind you’re not even able to successfully cancel the subscription, that is the scammiest part about it.