eSchoolPLUS Family Reviews

I have used many apps, but this one is by far the worst I’ve ever seen. The UI is completely horrible, and is one of the worst app UIs I've ever seen. It looks so outdated, so much so that I wouldn’t be surprised if it came right from Windows Mobile. It’s horrendously ugly, clunky, and just old looking overall. It’s not even optimized for newer iPhones, since on my iPhone 11 it shows up in a small box as if it was running on a iPhone 4 screen. eSchoolPLUSFamily needs a COMPLETE UI overhaul before I will even consider it.

Also, eSchoolPLUSFamily is super buggy. When I open the homepage, the background color flickers constantly, and I can’t even see the text on it, and that’s just one of many bugs.

It also doesn’t have any of the essential features I need. I can’t check my current grades for the current marking period, which is what I use eSchoolPLUSFamily for. I would love it if I could export my schedule to my Calendar, because that would make it easier for me to see when my classes are.

Overall, eSchoolPLUSFamily is complete garbage. I would literally consider making my own app for this just so I don’t need to use this horrendous app. It’s a complete eyesore, a complete waste of time, and I’m still baffled that my school district chose to use such a horrible system. And eSchoolPLUSFamily hasn’t received any major updates in YEARS. How can a company like SunGard put in so little R&D into this? Its unacceptable.

Great concept. Poor execution. My first frustration is not being able to switch students. I only have one of my two children listed and there is no option on my screen to switch, even though it says you should be able to. The dashboard is basic and seems to be user friendly, but it is not. The website version works better than eSchoolPLUSFamily , but still does not allow me to access my other student. I wish they would either do some major updates to this, or our district find another app.

i’ve been using homeaccess for awhile and i thought hey lemme get it on mobile instead of going to google and logging in. eSchoolPLUSFamily wouldn’t let me log in 😐 When i tried to log in didn’t work. so kept trying to log in and i just decided to delete eSchoolPLUSFamily go on google, that worked better than eSchoolPLUSFamily . So i would recommend going on google than getting the stupid app. eSchoolPLUSFamily also REALLY needs an update, LIKE BAD. hope this helps just use google, save yourself time.

Very confusing to use and is NOT adaptive on website version. Why no enhancements in a year? What are all the codes on the report card- no idea on c, s, e, etc. progress report is hard to read. Where is integration to push all assignments to student calendar on iOS as the ones on eSchoolPLUSFamily are to hard to read and no alerts. Why the different apps like power school. Can’t believe our district just changed to eSchoolPLUSFamily.

With the resources that SunGuard has- you should be embarrassed that you have put no R&D into- where do your license and maintenance revenue value?

The badge app notification count will not clear out after the notifications have been read and deleted. I can get rid of them by turning off notification, but when turn it on, the count still appears even though there are no notifications. Also would be nice if could perform a mass delete on in-app notifications rather than having to do them one by one.

I am a parent and a teacher. I used it tons last year to check on my three personal children’s grades and have recommended it to other parents also. However this year eSchoolPLUSFamily has a bug that needs to be fixed it says log in errors. It started around May and has continued. I even deleted it and tried again to see if it would fix it and it does not.

eSchoolPLUSFamily is so frustrating! I’m unable to check my children’s grades and attendance because it says username/password invalid. However I am able to login on a computer to check my children’s grades and attendance using the exact same information I’m using on eSchoolPLUSFamily. That can be an inconvenience considering I don’t carry a computer or laptop around with me. eSchoolPLUSFamily needs to be updated.

Been using eSchoolPLUSFamily for several years. For the last two years my badge app notification will not clear. Shows I have 5 messages and there aren't any. I have 5 years to go with eSchoolPLUSFamily and I don't want 5 more years of indicating there are notifications when there are none. Very frustrating. I've deleted it and reinstalled it. Please fix this or tell me how to fix it. Thank you.

Originally eSchoolPLUSFamily worked for me for about a week. Then I was notified that I would have to set up an account again because of an error. When signing up again I used the same user id and password that I use on the portal, but it gives me an error. I click Forget Password and it tells me to go to HAC to get my password. Never ending loop of errors.

eSchoolPLUSFamily doesn’t work anymore. It keeps telling me my logging information is incorrect. But it is the exact same username/password I use to log in via the web. So it is obvious it is eSchoolPLUSFamily. It also doesn’t give you all the options that the website does. All in all, it’s just a waste of space in your phone. Don’t waste your time.

First off, the UI is not good. It is pretty outdated, and the screen is crowded as if it was suppose to be used on an iPhone 4. eSchoolPLUSFamily hasn’t had a major update in 6-7 years and it shows. eSchoolPLUSFamily also won’t let me log in but the website does.

Unless eSchoolPLUSFamily gets a major overhaul, I’ll stick with the browser version.

The GUI is really really bad, eSchoolPLUSFamily looks like it was designed for old iPhones but hasn’t been updated a single time since then. It’s just overall not a great system. The website works decent enough but eSchoolPLUSFamily is horribly designed and at times doesn’t even work properly.

You could use the reference sheet... so much for a genius. I’m not so tech savvy, but wow!
Start thinking, stop whining. Disregard previous remark. Product has many more enhancements, is very navigable...I for one LOVE it. Great for parents to monitor grades.

I’ve been using eSchoolPLUSFamily for a few months. It is hard to view on mobile, but it worked. Now it no longer accepts my login even though I can login just fine with a desktop. Can’t find app support. The notifications from years ago do not clear. It is much easier to just login from a desktop than to bother with eSchoolPLUSFamily.

I Try to login my phone, says wrong password, but same password on my computer, it logs in. The grading system is weird & confusing. What is c3 , S2. A simple report card sent to my email that just shows what grade my child got in each class would be nice. eSchoolPLUSFamily OR Leander ISD system for reporting this NEEDS TO BE CHANGED!

If I could give zero stars. Worst piece of crap app I’ve ever seen. I can’t believe schools would invest money into things like this. It takes 3 tries to log in using the same login info, and after being logged in for 2 minutes, I get kicked out. I never want anyone to actually think this is a functioning app.

Just downloaded today. Seems easy to use and find what I'm looking for. The calendar feature is nice.

This has potential to be a good app, but it really does me no good as a high school student unless it shows the current run’s grades. It only shows the report card right now which is only submitted at the end of the semester. Please make it so that students and parents can see live grades.

I am having trouble writing this review as I am shaking with rage from using eSchoolPLUSFamily. Anyone within a school district who decides eSchoolPLUSFamily is the best technology they can use deserves to be fired and subsequently beaten with a stick. Please do the world a favor and delete eSchoolPLUSFamily from the appstore before it's too late.

It worked at first, but then won’t let me log in. My password is correct and I can log in using safari or google to go directly to website. I had to delete eSchoolPLUSFamily. Also it never gave me notifications and I had to log in every time I opened it.

App worked last year and this year will not allow a parent login. I can access the site through the internet but eSchoolPLUSFamily says username/password not correct. School network administrator said they’ve received multiple parent complaints and everyone can access the website but not eSchoolPLUSFamily .

I used it the first day and it worked, I was able to see my schedule but then I tried to log back in and it won’t let me. Also People are saying that the schedule is wrong every year and that it’s not accurate but I still did it anyways. I hope it is correct.

The online access is in much better order to understand the info. Also, this needs Touch ID. It feels as if eSchoolPLUSFamily is still in development. Until it gets a major overhaul, I won't be using it.

eSchoolPLUSFamily has lot of issues. The drop downs don’t load. The forgot password doesn’t load. I can not log in. It tells me I have 14 messages waiting, then it won’t accept my password even though I have never changed it. And I can not uninstall and reinstall to reset it, it’s still locked up.

I like that you can see your schedule and what the assignments are, but there’s no point if I can’t see how they affect my grade in the class. PLEASE let us see class percentages so I don’t have to login using safari every time I want to know

Login is failing even when you can login online. eSchoolPLUSFamily needs improvement! Parents and students want to use eSchoolPLUSFamily but it is intermittent with the login screen. Some days it lets you in and then the next day it fails.

App makes it very easy to check assignments, but it needs support for the iPhone X, XR, XS, and XS Max.
Update: Keeps crashing when trying to open Report Card

I do not like having to login separately for each child. Anyway you can put in multiple logins and see all children with the toggle of a button?