NaturoGuide app not working? crashes or has problems?

NaturoGuide Status

Last Updated on 2015-10-24 by INSYNCAPP

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Common NaturoGuide Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NaturoGuide app on iOS and Android devices. Solve all NaturoGuide app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

NaturoGuide iPhone Issues and Solutions

NaturoGuide iOS app crashes, not working, errors
NaturoGuide iOS app network issues
NaturoGuide on iOS has black/white screen

NaturoGuide Android App Issues and Solutions

NaturoGuide has errors/crashing/not working
NaturoGuide server network connectivity issues
NaturoGuide has black screen

NaturoGuide iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever NaturoGuide app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix NaturoGuide app crashes or not working on Iphone (iOS):

Close and restart the NaturoGuide app on iPhone
Update NaturoGuide app to the Latest Version for iOS
Uninstall and reinstall NaturoGuide iPhone app
Update your iPhone to the latest iOS version

Fix NaturoGuide on iPhone unable to connect to server/internet connection issues::

To resolve NaturoGuide network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix NaturoGuide black/white screen (blank screen) on iPhone:

Follow the NaturoGuide iOS app troubleshooting guide Here →

NaturoGuide Android App Issues and Solutions

Fix NaturoGuide not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent NaturoGuide app issues:

Force Stop the NaturoGuide App
1. On android, goto "Settings" » click NaturoGuide app. » click "Force Stop".

Update NaturoGuide to the latest version on PlayStore

Clear NaturoGuide App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "NaturoGuide app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch NaturoGuide.

Fix NaturoGuide unable to contact server/ NaturoGuide internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click NaturoGuide » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got NaturoGuide » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch NaturoGuide on android.

Solve NaturoGuide black/white screens issue on Android:

Follow the NaturoGuide android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at INSYNCAPP, developers of NaturoGuide.

About this app

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