Viatris GBR Guide app not working? crashes or has problems?

Viatris GBR Guide Status

Published by Mylan Inc. on 2024-04-15

The--Generic Brand Reference--GBR® Guide is a resource, intended for use by U.S.

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Common Viatris GBR Guide Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Viatris GBR Guide app on iOS and Android devices. Solve all Viatris GBR Guide app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Viatris GBR Guide iPhone Issues and Solutions

Viatris GBR Guide iOS app crashes, not working, errors
Viatris GBR Guide iOS app network issues
Viatris GBR Guide on iOS has black/white screen

Viatris GBR Guide Android App Issues and Solutions

Viatris GBR Guide has errors/crashing/not working
Viatris GBR Guide server network connectivity issues
Viatris GBR Guide has black screen

Viatris GBR Guide iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Viatris GBR Guide app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Viatris GBR Guide app crashes or not working on Iphone (iOS):

Close and restart the Viatris GBR Guide app on iPhone
Update Viatris GBR Guide app to the Latest Version for iOS
Uninstall and reinstall Viatris GBR Guide iPhone app
Update your iPhone to the latest iOS version

Fix Viatris GBR Guide on iPhone unable to connect to server/internet connection issues::

To resolve Viatris GBR Guide network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Viatris GBR Guide black/white screen (blank screen) on iPhone:

Follow the Viatris GBR Guide iOS app troubleshooting guide Here →

Viatris GBR Guide Android App Issues and Solutions

Fix Viatris GBR Guide not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Viatris GBR Guide app issues:

Force Stop the Viatris GBR Guide App
1. On android, goto "Settings" » click Viatris GBR Guide app. » click "Force Stop".

Update Viatris GBR Guide to the latest version on PlayStore

Clear Viatris GBR Guide App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Viatris GBR Guide app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Viatris GBR Guide.

Fix Viatris GBR Guide unable to contact server/ Viatris GBR Guide internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Viatris GBR Guide » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Viatris GBR Guide » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Viatris GBR Guide on android.

Solve Viatris GBR Guide black/white screens issue on Android:

Follow the Viatris GBR Guide android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mylan Inc., developers of Viatris GBR Guide.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: Viatris Inc.

E-Mail: [email protected]

Website: Visit Viatris GBR Guide Website

About this app

The GBR Guide can help to quickly identify the generic name for a brand product or the brand name for a generic product. • If a Legacy Mylan product is available, the color photograph(s), strength(s), package size(s) and NDC number(s) will be displayed below the search result. The--Generic Brand Reference--GBR® Guide is a resource, intended for use by U. S. healthcare professionals practicing in the U. S. , that contains a comprehensive, cross-referenced listing of generic and brand pharmaceuticals. If you have any questions or comments, please let us know by calling 800. 796. 9526 or emailing customer. service@viatris. com.