Contact DropTicket

Contact DropTicket Support


Company Name:

About: DropTicket is the ideal solution for your moviments and your free time. In one
app you can pay parking, buy tickets for public transport and train and have fun
in the most beautiful parks in Italy.


 
  2025-01-27

DropTicket Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of A-Tono



Verified email  

Contact e-Mail: support@dropticket.it


Verified email ✔✔

E-Mail: support@dropticket.it

Website: 🌍 Visit DropTicket Website

Privacy Policy: https://www.dropticket.it/it/privacy-policy

Developer: A-Tono S.r.l.








3 Most reported problems 😔💔

2.4 out of 5

Avoid

2024-08-09

by Jordan441

Completely terrible for Rome. Unable to use the pass at the metro and the folks working at the metro said the software was not compatible. The bus routes didn’t match up either. Ended up having to buy additional hard tickets after buying two 72 hour passes. Customer service did immediately answer my call, but advised me to reach out via email and they would not give me a refund.

Terrible and scam

2023-07-31

by Easycashmoney

Took my money and pass didn’t work on all things. Asked for a refund and support as I hadn’t used the past for anything. They did not help or refund me. What a scam, do not use

Absolutely AWFUL

2024-07-10

by WylieFu

Bought two 72 hour passes for “all public transit” in Rome and was unable to use them. Cost me close to 40USD. They say they work for all public transit but then require you to validate them at a metro station before they can be used anywhere. If you are not wanting to use them for the metro and want to use them for the bus you will be UNABLE to access your tickets. The support does not speak English and their response time is less than quick. AVOID AVOID AVOID AVOID AVOID. Hard to believe that these apps for Rome do such a god awful job at the one thing they’re supposed to be used for. They’re all the same. They take your money or they don’t even let you make an account as a tourist. DO NOT DOWNLOAD THIS APP. DO NOT PUT YOUR CC INFO IN THIS APP. THEY WILL HAPPILY TAKE YOUR MONEY AND RUN.


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Why should I report an Issue with DropTicket?

  1. Pulling issues faced by users like you is a good way to draw attention of DropTicket to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a DropTicket customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DropTicket.


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