Contact Vía-Móvil

Contact Vía Móvil Support


Company Name:

About: The new app to travel in Tenerife's public transport system. You'll need only
your iPhone to take bus or tram, faster and easier than traditional ticketing
systems.


 
  2025-02-24

Vía Móvil Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Metropolitano de Tenerife



Verified email ✔✔

E-Mail: soporte@tenmasmovil.es

Website: 🌍 Visit ten+móvil (Vía-Móvil) Website

Privacy Policy: https://app.via-movil.es/via-movil-server/ui/web/register/showLOPD

Developer: Metropolitano de Tenerife




Privacy & Terms:

http://tenmasmovil.es






1 Most reported problems 😔💔

2.7 out of 5

One of the worst designed apps I’ve ever interacted with.

2025-02-23

by Edw Ard

The public transport in Tenerife is fantastic, I appreciate that an effort was made to make an app for it, but this is some of the worst and most confusing UI/UX I’ve ever encountered.


Have a Problem with Vía-Móvil? Report Issue




Why should I report an Issue with Vía-Móvil?

  1. Pulling issues faced by users like you is a good way to draw attention of Vía-Móvil to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Vía-Móvil customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Vía-Móvil.


Alternatives