NYT Cooking app not working? crashes or has problems?

NYT Cooking Status


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Are you having issues? Select the issue you are having below and provide feedback to NYT Cooking.




⚠️ Most reported problems ⚠️

Something else
36.1%

Not working
26.5%

Crashes
22.9%

Login
9.6%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of NYT Cooking Problems 😠👌🔥

- The app is annoying to use.

- The saving feature is horrible.

- Fake reviews.

- Threatening-sounding emails.

- No other way to cancel your subscription- you can’t do it on your own on the app or website like you can with almost any other subscription service.

  32 Reported Issues: 😵🆘🛟🚨📢

Joe
2024-11-26

Can not access my recipe box

Richard Sniderman
2024-02-29

I have the same issue as James Salk 6 days ago: On WIndows: "I click on an email link to a recipe. The recipe comes up and I see it, but quickly changes to a screen that indicates "a small kitchen spill" I can't access any recipes." I have cleared all cookies. I have deleted the NyTimes password. Iphone & IPad are fine. The same problem with both Chrome & Edge browsers.

James Salk
2024-02-23

I click on an email link to a recipe. The recipe comes up and I see it, but quickly changes to a screen that indicates "a small kitchen spill" I can't access any recipes although I signed up for Time Cooking.

Joe Living
2023-11-08

My New York Times recipe app seems to running much slower than it used to. Has anyone else had this problem. Joe

Debbie Armstrong
2023-10-04

Is the option to search my recipe box for ‘cooked’ items no longer available? Now I have to search for things I cook over & over. Guess I’ll have to adapt & make a new folder to put favs in?😕

Joan Saslow
2023-10-01

My recipe box works on iPhone but all contents of it have disappeared on my desktop iMac. How can I get it back on the desktop??

Marilyn Farber
2023-09-18

Always get an error message when trying to save a recipe on NYT app.

Patty Dornb
2023-09-14

Until very recently, it was possible to mark a recipe as "cooked" and then easily find all the recipes so marked. This was invaluable in being able to easily find the recipes I make regularly. On the iOS app, it no longer appears possible to select for all the "cooked" recipes. Please fix!

Deb Dichter
2023-09-11

The RECIPES will not save in Safari on MacBook Pro. I restarted mac, no issues. My subscription was just renewed and it shows that I have full access to NYTimes cooking. Not much use if I cannot save recipes!

Howard Warshower (Ruth Warshower)
2023-09-10

The notes which I read and find very helpful are missing. Instead, a message appears saying "no notes". Please correct. Thank you.

Jeanne Azzarone
2023-09-08

App will not display cooking notes. No matter the recipe, it tells me ‘there are no notes yet’ also - the author’s comment at the top of the recipe will not drop down to make the entire comment readable. Hope you can fix, thank you!

Bill Ahlstrom
2023-09-06

All my saved recipes have disappeared from my ios app, but still exist in browser accessed version. How do I recover the, in the ios app?

Liz
2023-09-04

I am unable to save my recipes. When I click on a recipe to save it, it does not respond. This also goes for any of the other icons in that row. None of them work when I click.

Beth Remak
2023-08-08

Help, please! All my saved recipes and notes have disappeared from my New York Times cooking app. I have saved them for years.

Margaret Dunn
2023-07-24

Will the New York Times Food App ever again save recipes other than from the NYT? That for me was its best feature.

Sharron Lehman
2023-07-14

All of my saved recipes have disappeared from my NYT Cooking recipe box on the Android app overnight. They're present on my computer. I checked the app status to see if there was an update available on Google Play Store but it said "This app won't work for your device" - even though it worked just fine yesterday. When I do manage to open a recipe from the NYT main page, it shows up completely blank, no photo, no instructions, nothing. What the heck is going on?

Jay Sandvos
2023-07-05

Just like all the others here, the glorious NY Times ignores our long-standing complaint that non-NYT recipes can no longer be added to my recipe box. Not that they care.

Rosalie
2023-06-23

When I try to save NYT recipe to my recipe box, it says “error saving.”

Angela Free
2023-06-20

I am not able to access My Recipe Box (where I have many recipes saved) on either my phone app where I get an error message saying "I have not saved any recipes" or my laptop where the bar at the top with the Recipe Box button disappears and I get a "Timed Out". Can you help me with this please? Angela Free

Alan L Ginsburg
2023-05-26

Error message when try and save a non-NY Times recipe on Mac "We were unable to save a recipe from this URL." I can save a NY Times recipe.

Lee Thompson
2023-04-24

Hi I get an error message whrn I try to save recipes to my nyc cooking app. Worked fine before Please help Thanks

Marlene Bristol
2023-04-17

I can no longer save NYT recipes to my NYT recipe box.

Elizabeth Skronski
2023-03-20

I have not been able to save a non-NYT recipe for a while now. What s going on?

Sharon Edelman
2023-03-04

unlike before, i can no longer save outside, non-NYTimes recipes to the NYT Cooking app.

Christopher Bogan
2023-02-08

For the past two weeks, the NYTimes Cooking app freezes / crashes when I try to search on my iphone version of the app. After typing a single letter into the app, it freezes. After it freezes, it can not be cleared, text cannot be deleted. One has to restart the app. Without search capabilities, the app is useless as a service. Please advise how to fix this app glitch.

Alison
2023-02-07

It freezes when I do a search. Cannot search so it renders the app pretty useless.

Susan E Scanlon
2023-01-10

Grocery List is not functioning

John Morey
2022-11-17

The app works fine on my phone but all my saved recipes are frozen on my iPad and I haven’t been able to open them for the past few months. Very frustrating to follow a recipe with a phone. Any suggestions welcomed. Thank you John

Caroline Buchan
2022-09-27

The app keeps crashing but play store says it is not compatible with my phone. I was using it OK yesterday. I have an android. I pay $4 a month to subscribe. Please advise.

Amy Berg
2022-08-13

I use the NYT cooking app on my iPhone. I use it with voice over because I am visually impaired. I noticed yesterday, 8/12/22, that VoiceOver was no longer reading the recipe title once I clicked through to the recipe itself. Don’t know if the problem is with my phone or with the accessibility features on NYT Cooking. Also, can you please tell me how to get to “settings“ in the NYT Cooking app. Thank you.

Showing 1-30 of 32

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  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The New York Times Company, developers of NYT Cooking.


Verified email  

Contact e-Mail: cookingcare@nytimes.com


Verified email ✔✔

E-Mail: cookingcare@nytimes.com

Website: 🌍 Visit NYT Cooking Website

Privacy Policy: https://help.nytimes.com/hc/en-us/articles/10940941449492-The-New-York-Times-Company-Privacy-Policy-

Developer: The New York Times Company




About this app

Experience high-resolution photos and videos on a larger screen, keep multiple windows open and drag and drop recipes into folders in your Recipe Box. - Monthly NYT Cooking subscription: $4. 99. Cancel anytime. - Annual NYT Cooking subscription: $39. 99. Cancel anytime.  Please note: A subscription to NYT Cooking does not include access to any other New York Times products, including but not limited to nytimes. com, mobile news content and other apps.  Your subscription will automatically renew each month or year 24 hours before the end of the current period, and your credit card will be charged through your iTunes account unless auto-renew is turned off at least 24 hours before the end of the current period.  Subscribe in NYTCooking , or if you’re already a NYT Cooking subscriber, log in for unlimited access to our recipes and much more.  Search thousands of New York Times recipes and organize your favorites so you can cook for anyone, anytime.  Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription to that publication, where applicable. Feedback? Suggestions? Problems?  Save your favorite recipes here, and organize them into personalized folders for easy access.  Discover recipes, videos, techniques and tips for novices and experienced home cooks.  Choose the recipes you plan to cook, then organize the ingredients into one list.  Find recipes by diet, cuisine, meal type and more from our database of over 20,000 recipes.  Enjoy suggestions based on the recipes you’ve saved.  Follow recipes easily on a screen that won’t go dark.  You can turn off auto-renew at any time from your iTunes account settings.  Your payment will be charged to your iTunes account at confirmation of purchase.  Make your time in the kitchen easier with the NYT Cooking app.  Get advice from home cooks on ingredient swaps and more, or leave your own tips.