Contact Dex - for Pokémon TCG

Contact Dex Support


Company Name:

About: Gotta Collect 'em All! Dex is an application to help you keep track of your
card collection, find new cards and figure out how much your collection is
worth. Features: • Track collected cards • View all English & Japanese
sets and their cards • Fill your Dex by collecting at least one card from
every single Pokémon • Check a breakdown of your stats for each set • Know
how much your collection is worth as well as .



Dex Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Pedro Carrasco



Verified email ✔✔

E-Mail: support@pokemon.com

Website: 🌍 Visit Pokémon TCG Card Dex Website

Privacy Policy: https://www.pokemon.com/us/privacy-notice/

Developer: The Pokémon Company International




Privacy & Terms:

https://www.apple.com/legal/internet-services/itunes/dev/stdeula/






3 Most reported problems 😔💔

4.8 out of 5

Amazing app.. until the latest update.

2024-01-24

by GlitchyStatic

I LOVED this app. I'd pop it open every time I got a new pack and just scan away. I spent 2 hours cataloguing my collection, and was going to do the other half sometime soon. I'd considered getting premium for the bookmarks, but $109 is a ridiculous fee, so I was happy for now. I understand this app needs money, but ads could've been implemented somehow. Instead, these devs decided to take away the scanning feature. The one thing this app had going for it above manually writing it all down in a google doc or something. I couldn't believe it, the most BASIC FEATURE. Imagine Imgur marking uploads past a paywall. That's what these devs did, and I'm not staying to find out of they revert it.

A decent app so far but…

2023-08-23

by Tyosphere

A decent app so far. Great features and updates new sets regularly. I have a few issues with it though. I noticed some Japanese sets are missing so I can’t log them. I also wish there was a feature to mark the condition of cards (maybe a color border or something) or be able to add notes or something per card. This would especially be useful since the app estimates worth but factors like condition apply. Would also be nice if bookmarking a card would be per copy and not the entire card to one folder. If I have multiple copies of one card but only one of the three should be in the folder but the app just applies the entirety(all copies/variants) of said card. Otherwise, a nice app so far though a lot of useful features are locked behind a sub or $85 payout like more than two bookmark folders and exporting your collection data…which wouldn’t be bad but other apps offer exporting your data for free. Some of the premium features this app offers others are free so it’s hard to recommend right now. To alleviate this might be maybe add tiers for the lifetime license. Not every premium feature is one I want or need but if I want any it’s $85 or nothing since I can’t sub.

Issues I personally have

2024-06-08

by TheSalt9803

1. App constantly freezing.
a. I'm unsure if it's the app or my phone.
b. This makes logging very difficult because I have to constantly close it and reopen it.

2. Making more than three folders costs money.
a. I understand the need to make money, I really do, but I prefer organizing my Pokémon's type in separate folders.
b. There are other ways to make money besides forcing a subscription upon users if they want to make folders.

3. Logging is a tiring process.
a. I dislike having to hold down to both select "owned" and "put in folder" two separate times. I would prefer to be able to select "owned" and "put in folder" without holding down.
b. I have to click the card and press the addition button if I own more than one if the same card. Quite annoying.

4. Can't search Pokémon just by their number.
a. The search examples show you can search the number, however, this isn't true.
b. Searching by number would be much easier than name and then number.


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