Contact Bolt Driver App Support

Lost Cellphone number and Email address,cannot log into my driver app

Your driver didn't deliver my parcel to the address given and when I called him he ignores my calls I paid R70.00 for rubbish

Stolen laptop I was trying too sel my lapptop. A lenovo thinkpad. The buyer booked the bolt. The driver arrived and took the laptop. I didnt recieve the money and the driver ended up waiting for long at the drop off. The so called buyer never picked up the laptop. The driver and i eventually came to an agreement for him to drop of the laptop. But he never showed up. Ive got proof of the driver taking the laptop. Ive got proof of payment for the laptop and ive got his registration

Please I'm finding difficulty creating the account

Your driver was requested to pick up parcel at 21 never deliver to the given address

My ride didn't happen yet bolt debited R98 in my account....

Hi all this morning my hubby took a bolt car and he left his phone in the car volkswagen polo.DD20CZGP i did call my hubbys phone is going to voicemail and driver doesn't wana take my call please help

Good day, I trust my email finds you well and safe. Kindly be advised I requested a ride and I mistakenly left my phone charging on the car I am unable to get ahold of the driver nor can I get the trip I requested I know the reg was KF a Renault which fetched me at 56 Xorille street to Darrenwood at 7:30 on the 25th July 2023 the user name is Alex. I trust the information given will be sufficient enough for you to assist. Regard,

hi, please assist, i am a bolt customer, i have a problem with the driver,his name is Fezile Ndlamla,id:8112225655088,cel no:0730426112. he bumped my car last week saturday and leave his details and said he will come back to fix the car but he never came back. now his running away i cant get hold of him, and i dont have his car registration.

i requested from bolt from jackal creek to banbury burger kings and the driver stole my phone

hi bolt i hope everything is fine i left two phone and a jacket in my last trip friday night hoping for the driver to come drop them back but he haven't come yet may you please contact mr bongani to come drop my things

Good day supporting team. I am Happy in Port Elizabeth. Can you please assist me on calculation of distance? am staying at Shorewood. my shopping mall is BayWest. when I request Bolt, it say R79.00 in 6 second, from my house to mall. from mall to my house is R182.00 in 6 second. Can you please assist maybe is me i dint understand how it works?

Good Day Team Bolt Trust you well. Kindly assist me to find/relocate my cellphone. On Friday 20/01/2023 I requested Bolt from Shoprite Smith Street (Durban) To where i stay in Durban central. That was almost 2 minutes trip which costs R35 which normal price. When I've reached my destination i realized i left in the Bolt car, the reason I'm sure of this is because i used it to check cost of the trip before i jumped off the car. I tried to call it rang no one answered. From that Friday I've been trying to call it goes straight to voice mail On 22 /01/2023. One of my sisters contacted my phone round about 09:15 am she said that a man answered, and he said his name is Sakhile Ngcobo and He has been trying to look for the owner of the phone, since it was left in his car. My sister requested him to keep the cellphone on, as she was going to tell and i will call back. When i made a call round about 10: 12 am on same date my phone went voice mail since then till today. Thank you. Looking forward to a positive response Kind Regards Nomusa Dladla

Good day, My name is Tshifhiwa, i ask the uber driver to charge my phone when i took the ride but when i get off shortly i notice that i left my phone with the driver Winston Sethaba,i tried to call my phone but already it was off. I have also attached the invoice for the ride for you to see the driver's details, Please can you contact him to bring my phone back to 96 Wilmington Crescent Lyndhurst where he dropped me.

Driver Mkhize...Car white TATA... registration no CY434007 took my cell phone Galaxy A03 Core phone and my bags with my sons new school uniform and other cloths...the drive was yesterday the 13/01/2023. @11:55 and @ 11:57 he drove of with my stuff i phoned him and he blocked my number and my phone is off this is a contract phone...this is stuff that can be replace but what he did is wrong and plain and simple stealing from a client. so can any one help me to get in contact with BOLD self PLEASE.

Date : 27/09/2022 Invoice number: UHTMI5M-RH401I-XPC4LACN Driver Name : Adolphas Khanyile Type of vechile: Hyundia i 10 Reg Num: CAW 71225 Town Name : GEORGE On the 27th September last month my wife and 2 other friends made use of bolt and got bolt driver Adolphas Khanyile, he pick them up at main street 21492 Parkdene, where they made there way first to Total garage in Nelson Mandela Sandkraal Road to draw some money to pay him, then my wife forgets her fone at the ATM, next morning on the 28th wife contact driver Alolphas Khanyile got hold of him, and he said he doesn't have the fone and that she must contact the garage, fone might be there, he was correct fone was there, but the same day on the 28th in the evening he went to enquire about the fone, and took it for himself, we do have footage of him collecting the fone, and ever since he have the fone, he has change his number so we can't get hold of him, We opened a criminal case agiants him, but the adres thats on his profile, we're not sure if it's his address cause we've been there a few times but there's no bolt driver staying there, so we are inneed of your assistance in giving us the correct details of Aldophas Khanyile, cause his giving Bolt in an all a bad name and the other BOlt drivers, thanks in regard hope to hear very soon from you guys

Hi Bolt support team, I lodged a complaint on the Bolt app, requesting for refunds of N2,600 and N1,400 but it is still pending and yet to be acknowledged or resolved. I was deducted N2,600 for a trip, but I did not make the trip because the driver later cancelled the trip. I reordered another trip for N1,400, it was pre-deducted but I still had to pay for the trip at the end of the trip. Kindly refund the money asap. Thanks.

Hi my name is Thulisile Nkosi I took a trip yesterday at 9:30am from Carlton center to soweto mosque at dlamini driver was Miseni and the number plate was FG 20/50 that's all I can remember about the number plate colour of the car is white trip charge R177 paid in cash. I forgot my phone in the car phone is a samsung grand prime +.colour is goldfish and unfortunately the phone is the phone I bolted with and has the drivers number so I am unable to get hold off. Him I tried calling my phone it kept ring for about 2/3 hours than it. Eventually went off till now. Please help me I need to get hold of the driver and get my phone back. My contact details you can contact me on is my work number 011 892 3587 and after 5pm you can contact me on 076 021 2551 please I really need help I need to get my phone back.

Good morning I hope this email finds you well I would like to lodge a complaint regarding a Bolt driver who mistreated me on Sunday. I requested a ride from Town to Malvern, I was with my partner at the time. Our trip was R58 and the driver demanded R60, when I asked the driver why is he overcharging us he became aggressive and he told us to get off his care. He took out a pepper spray and started swearing at us. The name of the driver is Nkululeko and the registration of the vehicle FY89YNGP Kindly assist with this matter. Kindly Regards Solomon Siphoro

Please return back my money,i requested bolt and money went off in my account because I used my card instead of cash, reflected on the app,and suddenly I forgot that I already paid with my card suddenly I gave the driver another money on top of the 1 he deducted. And I spoke to the driver promised to bring it back untill 2day since Saturday His name its Matthews driving Datsun Go Number plate KC15XLGP

Good day, I requested a taxify on the 11th of July 2022 and the driver was SEGAGAMBA SHADRACK NDIVHUWO. He is a FRAUDSTER and a RISK to taxify customers. He advertise his business to passengers but steal thousand of rands from them. REJECT your ride if ur driver is SEGAGAMBA SHADRACK NDIVHUWO !!!!!!!!!!!!!!! He is a fraudster that recruit his victims via taxify be warned

Please return back my money,i requested bolt and money went off my account for a motorvehicle that never came to pick me ,wrong pick up point and destination reflected on the app,no one came to pick me up,prince obed car reg nr CY 447167 vw polo sedan is either a fraud or the app itself has got faults

Hi There was a amount of r140 deducted (pre authorizatian)from my account.A correction came through putting the amount back in my account.20 Minutes later another r76 was deducted(pre authorization)That has not been paid back.No one even requested a bolt ride!!!!Please assist tx

I requested for a ride from 36 Boundary Road yesterday the driver KL37KFGP KHULISAMI TOYOTA AGYA he didn't come but the transaction was paid for he went to the wrong address just to activate the transaction cause I paid with the card, and wrong destination just to receive the payment illegally.

my phone left in the driver car on the 15 MAY 2022,Sun, i try to call him he ignore my calls and decided to block the person who was helping me, I try all by means to contact him, please i need help to get my phone back because I'm a student and i cant to do my anything I stuck please I need help because I'm going fail my test and my assignment include task because everything we receive via online.

Hi i have a problem.. i requested Bold on the 1st of may and the guy left with my belongings, when i phoned he refused to bring them only took my number and im now unable to call him on the App.. his name is Khuliso Edgar car reg - CN 88 DR GP... and he was very Rude when i asked him to bring them...

i mistakenly booked a bolt the 1 morning to work in the airport industrial with my card that insufficient funds but paid the driver the cash ,now i see that the money was deducted from my bank account ,please advise how im going to be refunded ASP

Bolt driver LINDELANI driving reg JH80KBGP owned by JL LEDWABA , attempted to rape a client and robbed her money.

Hi there, I see in your complaints that there is more than one case like this with, seemingly, no successful outcomes - or even responses. My domestic worker hired a Bolt driver on Tuesday 1st March from Midrand to Diepsloot. Upon leaving the vehicle, she noticed her phone was left in the car. Using a companion's phone, she phoned her phone immediately - which rang. Upon subsequent calls to her phone, the phone had been switched off. They immediately phoned the driver: Tempered, vehicle registration: JN84BVGP, VW Polo,Vivo and he refused to take their call.. All calls since then have been ignored and they cannot get hold of him to get the phone back. This is a domestic worker who doesn't have money to purchase a new phone. Please assist with this matter urgently Michele, on behalf of Florah Raselabe PS If no response received within 24 hours we will report this on HelloPeter and contact Carte Blanche to investigate this company

I took a ride from Monte Casino to my house in Fourways. Silver Toyota Corolla. Driver dropped me at my gate and even came inside. i left my phone in his car. he hasnt returned it since.

I want to report my driver he worked with my car and when it's time to do cash in he run told me story then when he saw that I don't buy them he becomes rude while he used my car, please bolt close his account because he will put your name in bad way, his name is Matome Given Madia ‪9111135963086‬ The car that was using DF69STGP

My Bank Account has just been debited by BOLT, and I did not even use the service....I contacted the Bolt Service, and they have NOT refunded me....PATHETIC

I need to report a bolt driver by the name of Sibulelo , My sister left a phone in his car yesterday, we called him yesterday his phone was off . I sent him a text he didn't reply , today when we called him it was picked up by a lady then she said it's a wrong number. The cost fare was R38 then he increased it to R47 telling my sister that it's after 10pm and that Prices go higher

My Account is Suspended due to suspicious. I don't understand properly on that pliz advice

I've taken the liberty to express my severe disappointment with Bolt service providers in the Ballito area. In my recent attempt to travel with Bolt my experience was rather distasteful, I requested a ride to the KingShaka Airport from the Ballito Regional Mall and a certain driver picks my request but immediately calls me on my mobile phone , of which I understood it to be normal thinking he wanted to communicate and question my exact location at the mall. But to my surprise he was interested in cost of the ride, unfortunately my reception was bad so I ended the call and texted him on my app. He, continued to question how much is the rude? and I was reluctant to respond he thereafter cancels the pickup. To my understanding this unprofessional act is a gross breach of any company's professional conduct policy and I trust this not the way Bolt wishes to conduct business. And this has been going on for a long since the introduction of Bolt in the Ballito region. Some of these drivers make us pay R20 each for a single ride of 4 people which at most is R35 so they make a profit of R45... Please look into this matter. We as Ballito residents will if needed sign a petition for the operation of Bolt to be reconsidered in our area. I demand that this must be looked into and I do have supporting evidence for this complaint.

6 months ago a driver Israel contact 0788830968 gave me a ride and I dropped R500 it took time to locate him, I notified him and promised to pay but up to now nothing even got latest comms with. please help so I can get my money from him

Forgot my phone in one of your Uber taxis on my trip from Jean Crossing a white Toyota Corolla and the Registration number JK51NS GP. Please assist me in finding the driver as much as my phone

This morning the Bolt app, instead of opening, asks me for my phone number - which it obviously has - and says it will send me a code to verify. But when I try to do this the app stalls, quoting an unknown error, and asks me to try again. Impossible! And one can't find a number to phone and ask for help. You'll be losing clients this way.

Yesterday one of your driver's collected an item from me to deliver to a buyer who has since turned out to be a scammer. The driver says he has my machine but is refusing to hand it over unless I send him money via ewallet. His Car reg is HD40LXGP Toyota Rivhuwa

I have a serious issue I need reported to you guys! I just requested a driver. Thee driver accepted the trip knowing very well he is low on petrol, firstly he made it my problem but I had already paid him via card payment. This guy had started the trip but we waited 20 minutes before he could start driving. He was calling different people to come assist him, already I wasn't feeling safe. He was very rude and was speeding, taking routes I wasn't aware off. Stop the car in the middle of know where but luckily the cops were passing, as I was screaming for help, he then accelerated. He didn't end the trip after dropping me off he continued till I got a bank notification notifying me that it has deducted 107rand after I had paid a61rand for my initial trip . I am going to open a case with the police, I have the driver's details.

I have a serious issue I need reported to you guys! I just requested a driver. Thee driver accepted the trip knowing very well he is low on petrol, firstly he made it my problem but I had already paid him via card payment. This guy had started the trip but we waited 20 minutes before he could start driving. He was calling different peo

hi trust you well ,i have a complain and ita happening for the second time ,when i book a driver it shows me the other amount as soon as I reach the destination THE REACH CHARGED me something else why? on last week i was charged 238 but when i arrived home it was 399 ,are you charging us per meter . thank you

There are transactions that are made out that I cant understand them can you please give me contact details for Bolt services

good Evening I drove with a white toyota corolla last numbers of the number plate was 585.I forgot my phone in his car it is still ringing but no answer can you please call him on my behalf.

HI, I'VE BEEN USING TAXIFY/BOLT FOR A COUPLE OF YEARS NOW. 2 DAYS AGO I SWITCHED TO THE APP AND EVERYTHING GOES WELL..AS SOON AS IT GETS TO THE PART "WHERE ARE YOU GOING" IT ALL GET BLURRY AND SAYS "LOADING" NON STOP..? IF YOU CAN PLEASE HELP ME AS I AM DEPENDANT ON THIS APP. THANKS SO LONG.

Can Elijah please return my package to me he was in such a hurry that I forgot my son's clothes and takkies in his car

I left a parcel in Elijah's car he was my bolt driver he was in a hurry when he dropped me off

The bolt driver beat me up, simply because my money was 300 naira he said I should give him 600 naira I wanted to transfer for him he said he doesn’t have account number, I went to collect from my neighbor and he gave me 1k , I told the driver to give me balance of 400 naira he refused when I wanted to collect the money from him to go and look for change he slapped me and beat me up, o just wanted to report but I will still get back to him, his name is ezenduka . His mobile number is 08035766030 Am going to arrest him and take him to court to assault a woman I just want to report him, this kind of people always spoil someone’s business, a person that assaults a woman is nothing but an animal …

i made a request for a lift at around 13:30hrs on Saturday the 4th of Sept at number 26 Mather st at the Regents Park area and was going to Hilbrow Pretoria Street , Njabulo in a White Nissan Almera responded , i cannot recall the number plate in full but the first 2 letters were hx 29 i made a request through my Cel phone 061 349-1969 which i happened to forget it in his car. i sat at the front passenger seat please help me find it. you may contact me on 011 824 -2384 and ask for Charles Ndlovu.

I had taken a ride from Naturena to 7100 Khuele Street, Orlando West on 22 July 2021 at around 10.30 am and forgot my phone in the car. The driver was Bongani. The phone is still ringing. Kindly contact him on my behalf.

I left my phone in the car yesterday.Vehicle was a Nissan maroon car.Drivers name is Roland.Trip was from 23 Malta road ,Saltriver to Lotus river day Hospital.Your driver should have returned the phone.This is very bad.If the phone is not at Blue Ribbon by 12 today i am reporting it stolen and will have the driver arrested.Also this is not a good customer service if he acts in this way doing your company hatrm.I am old and loyal customer ,did not expect this.

My cell phone left in drivers car on the 19 /1/21 and driver promised to return.Still waiting for him to return.Wynberg Cape Town

Not want to lock with my email babusengmashana@ gmail.com it said email is wrong

I'd like to know if account is active.

No one has got Back to me with my issue I had with a recent bolt driver I had to pay full price but was not dropped off at my destination instead I was told he can’t go any further.Is anyone going to take this seriously

No I don't have a complain against my driver I only need help because because I've to contact bolt office in Jhb to help me with a problem i experienced two ago while trying to request a taxi back home and I had thought that talking to a driver will help me with the problem "here is the problem while I struggled to request a page of log into face book appeared and was asked to fill it up and thought that it was a new method to make a request I filled in by entering my cellfone number but I immediately cancelled but that means I was late because I was told to continue I tried to erase that but invain now my app I'd blocked when I open the app that message message is still it says I should continue that's my problem

Bonjour je me suis comme conducteur sur votre site bolt driver j ai toujours pas eu de nouvelles de votre part êtes-vous intéressé par ma candidature ou alors vous avez trop de chauffeur.en attente de votre réponse merci cdlt Mr ljubicic