Company Name: Memorado
About: Memorado is a brain training platform that improves mental well-being of everyone.
Headquarters: Berlin, Berlin, Germany.
Listed below are our top recommendations on how to get in contact with GEIST (Memorado): Brain & Mind. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact GEIST (Memorado): Brain & Mind. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Get Pricing Info for Memoradohttp://memorado.fr/info/terms-and-conditions
http://memorado.fr/info/privacy-policy
cannot cancel subscription…no cancel button…subscription states it will automatically renew at an outrageous price on Aug 2023 if not cancelled
Hello. I have yet to receive an answer to my previous email. I admit I am completely underwhelmed with the service. Another observation : the game , cogwheels. Clearly I do not have a clue how to play it as I constantly get it wrong. Why is there no explanation as to how to successfully complete it. Surely the idea in any exercise is to improve through practice. However, if you haven’t a clue how something works, then you’re never going to improve, are you. I am on the verge of cancelling my subscription unless some help is forthcoming. Thank you.
I have subscribed recently to the Geist App and suddenly, without any warning , I am being asked to upgrade and pay more money for brain train games which hitherto I have been playing as part of the subscription. I have no intention of paying more money nor do I wish to continue with Geist if I am to be reduced in my participation. Additionally, this surely is not legal. I look forward to your reply and would ask for a refund if you are unable to comply. Best wishes. Marilyn
by Dax1313
Not optimized to use on an iPad (doesn’t support landscape orientation, etc) which seems like a rather indefensible oversight, considering how much this app costs (the free version isn’t worth it).
I was willing to overlook that initially, but considering all of the glitches and crashes that continue to remain unfixed and unaddressed, this app has become a disappointment, particularly because it had a lot of potential. C’est la vie.
Now that the developers appear to have fully jumped ship and essentially abandoned this app (leaving users requests for support and questions unanswered for months now) it is time for me— and you— to go read the reviews of a DIFFERENT app as we search for a worthy substitute.
by Gring.
Putting a premium continuous subscription model on some basic mind games is pretty low. Putting a one time offer to unlock everything doesn’t make you generous, it makes you pushy and exploitative. Why not just charge once for everybody and stop with the sales pressure? Oh right, because standards mean nothing to you. Giving everyone different price tags based on your desperation is not a good look, when you’re already talking about a low shelf product. I can’t believe people actually justify this practice, then wonder why the AppStore is flooded with such exploitative garbage at the same time.
by Cv888
to make it a great app it seems, worthy of the annual premium subscription price. After I canceled my premium subscription per January 2022 (not a typo), the app prompts me to upgrade to premium. Sorry folks, how is that not a slap in the face to the customer? It’s not like I am getting a refund. I paid for premium for a whole year.
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