Contact Hub by Brandwatch

Contact Hub Support


Company Name:

About: DESCRIPTION Hub by Brandwatch (Previously Falcon.io) gives Brandwatch users the
full overview of all scheduled and published content across your social networks.


 
  2024-10-16

Hub Customer Service πŸ’’

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Falcon.io ApS



Verified email ✔✔

E-Mail: mobile@falcon.io

Website: 🌍 Visit Hub Website

Privacy Policy: https://www.brandwatch.com/legal-documents/privacy/

Developer: Falcon.io








2 Most reported problems πŸ˜”πŸ’”

2.3 out of 5

You will not make it past the loading page

2024-08-31

by SaraLanda23

It is absolutely horrible and poorly designed. Brandwatch will promote it as a solution for their FREQUENT publishing errors but it is truly no help if the app never loads the home page.

STOP IT!

2022-12-22

by Steelcitygirl86

Stop developing an app just to say you have one! This app is useless. It has ZERO of the same functionality as the desktop site. You can’t even publish! Pointless.


Have a Problem with Hub by Brandwatch? Report Issue




Why should I report an Issue with Hub by Brandwatch?

  1. Pulling issues faced by users like you is a good way to draw attention of Hub by Brandwatch to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Hub by Brandwatch customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Hub by Brandwatch.


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