Contact Wrike: Where Work Flows

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About: Wrike provides social project management and collaboration software.

Headquarters: San Jose, California, United States.



Wrike Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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E-Mail: support@team.wrike.com

Website: 🌍 Visit Wrike Website

Privacy Policy: https://www.wrike.com/privacy/

Developer: Wrike Inc.


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3 Most reported problems 😔💔

4.6 out of 5

Was A Great App, Latest Update Broke Everytging

2022-05-05

by Bummer Toons

The mobile app worked great, but several weeks ago, the developers issued a new update, and now nothing appears in the inbox or my work tabs. Nothing shows up in the “shared with me” section. I have literally dozens of tasks and folders (which you also can no longer view) and templates (guess what, you can’t view those, either). I have new notifications / mentions on the desktop version, which thankfully still works. I also no longer receive any type of notifications (yep, they’re turned on, all types). These problems exist consistently whether connected to WiFi or cellular data networks (with cellular data turned on for Wrike). If it were possible to create an app which is nothing more than a paper weight, this is it. Unfortunately, this makes Wrike a far less useful business app than the powerful business collaboration tool it used to be.

Completely Unusable

2022-05-12

by Hydrolaze

Saying that this app crashes constantly is a grave understatement. I am rarely able to do anything in the app, as it consistently crashes within 0 to 15 seconds of me opening it. Even doing something as simple as going to a task and downloading an image can take upwards of a dozen attempts, since the app can crash at any point during the process.

It seems to me like there is a disconnect between Wrike's development team and the management, as I can't imagine the developers were proud to push this broken product to the App Store. I would warn the management to consider whether this rate of updates is worthwhile, as they are badly damaging their service's reputation. My coworkers and I complain much more about Wrike's instabilities than we praise its new features.

Found the app lacking

2022-05-19

by LJCusack

The desktop interface is much more useful. The app lacks a lot of critical information. Having 20-30 projects and several folders under each with the same titles such as “dev”, “prototype”, “release”. And the same tasks in each of the folders under each of the projects. You can’t see what tasks is for which project since it only displays the folder name with each task. So if you have a tasks like “submit final artwork to customer for approval” under the “release” folder in 10 different products you’ll just see the same task 10 times with the due dates and have no idea what the project for each one is. We’ve found the app to be for the most part worthless.


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  1. Pulling issues faced by users like you is a good way to draw attention of Wrike: Where Work Flows to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Wrike: Where Work Flows customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Wrike: Where Work Flows.


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